Birchall Blackburn Law has been recognised for delivering outstanding customer service to its clients, making the shortlist of The ESTAS – the biggest award scheme in the UK residential property industry.
Our Leyland, Manchester, Morecambe, Preston and Southport teams have all been nominated for Best Conveyancer in County. We have also been nominated for the overall Best Conveyancer Group in the UK.
Additionally, Ben Wilde, Conveyancing Executive at the Manchester office, has been shortlisted for the People Awards for individual conveyancing excellence. As one of our top performers, Ben always goes above and beyond to deliver amazing customer service to our clients.
The ESTAS, sponsored by property market software developers Coadjute, honours the best conveyancers, estate agents and mortgage advisors in the UK. The awards are powered by the ESTAS online customer review platform, which enables property professionals to demonstrate the customer service standards they deliver for their clients. ESTAS reviews can only be completed at the end of the property transaction and a strict verification process ensures reviews are genuine. This year’s shortlist has been calculated following the evaluation of 60,000 client reviews.
Four hundred Agents, conveyancers and mortgage brokers have been shortlisted around the UK making them one of the top property firms in the UK. The regional and national winners will be announced at the 18th annual ESTAS ceremony held in London on 22nd October. The awards will be presented by the UK’s favourite property expert Phil Spencer in front of 1,000 of the UK’s top property professionals.
Rachel Buckley, a Partner in our property team, commented: “Birchall Blackburn Law takes pride in providing a good service to clients and our conveyancers have and are still working very hard under these challenging times. The entire team has continuously pushed forward, ensuring our clients receive the best possible treatment.”
Spencer said: “The ESTAS Awards are based on real feedback, from real clients experiencing real service so they provide genuine proof of the service levels that a firm is delivering to clients. Now more than ever high quality customer service is crucial if home movers are going to realise their dream of getting the property they set their hearts on.”
Simon Brown, founder of The ESTAS says “At ESTAS we’re creating a community for best practice property professionals who all share a passion for delivering great service and a belief that service really does matter.”
Dan Salmons, CEO at Coadjute said “We are proud to work with ESTAS to bring together the very best agents, conveyancers and brokers under one roof for the first time. This year’s theme of ‘Working Together Better’ could not be more apt for Coadjute – it is something we believe in passionately. Our network seamlessly and securely connects the systems that agents, conveyancers and brokers use, enabling professionals to see progress and share documents, cut transaction times, and give even better customer service. We are therefore delighted to be supporting ESTAS and the whole property industry to celebrate the best service, and the benefits of working together”.