Excellent Customer service! Birchall Blackburn Law was selected by my estate agent to do my Conveyancing through a package I bought through my estate agent (Purple Bricks) for the sale of my house and purchase of my next home. The sale/purchase journey has been a very bumpy once for a number of reasons mainly due to the pandemic but Birchall Blackburn Law were with me all the way through it and now I have my completion dates which is only days away. I never had to chase for an update and when I did contact them by email I got a quick reply usually the same day and always picked up the phone. A number of delays were lower in the chain and Birchall Blackburn Law always pushed for answers/updates and regularly kept me updated. Stephanie & Luisa’s ability to explain complex processes and proactivity has been second to none and I’d highly recommend using them to anyone who is looking to move home.
We've had a great experience on selling and then buying our properties. Leanne was promptly coming back whenever we needed her help. She was very helpful and we are definitely going to use her service again.
Process was smooth and efficient
First class service from start to finish. Great communicators relaying the status on where we were in the process. Prompt responses to any questions we had. All this when the country is in lock down with Corona virus. I will recommend Birchall Blackburn to use for Conveyancing. Excellent.
Considering the times we are in, the whole process was handled with extreme professionalism by the whole team at the Morecambe office.
Jess was fantastic and really went above and beyond to help with completion. Excellent service.
The service was swift, professional and complete and the fact the team were contactable and helpful made things all very easy.
Absolutely outstanding service. Not the first time we have used BBL and this time round is more reason for us to use their services again. Very efficient and helpful.
Great service from start to finish. Initial interaction with the web portal is very practical to upload documents, rather than posting them. As first time buyers, we appreciated the time spent to explain everything to us. Communication was clear, quick and efficient (95% email). Being the other side of the country from us did not cause any issue. Price was competitive and pricing structure clear. Overall a very good service, we would recommend and not hesitate to use them again!
I used Birchall Blackburn Law when purchasing my first house. I found they were extremely helpful as it was a process I didn't know much about. They were very prompt at dealing with any issues/queries that arose and looked after my interests at all times. I would 100% recommend Birchall Blackburn Law. An overall good experience
Overall good solicitors to use. Joe Witkiewicz is their biggest asset and the reason I keep using them!
More than happy with the service I received. Given the covid restrictions my experience was smooth and efficient. The staff were friendly and accommodating. Thanks again.
Carly has been really professional and friendly right from the beginning of my dealings with Birchall Blackburn. Generally easy to communicate with and happy to explain steps in the process as we went along. We had a tight timeline to work to, as well as some slightly road bumps from a third party to contend with, and Carly did everything possible to make it work out for us (which it did!) for which I'm very grateful.
Myself and my partner used Birchall Blackburn for conveyancing. Their service was prompt and courteous, and when things got complicated (as they inevitably do!) I was very glad to have Sharon and Suzanne offering friendly advice and assurance. Highly recommended!
I would like to express and highlight the value I have received from my engagement with Ryk Williams of Birchall & Blackburn. He was incredibly professional and helped with each step of the process without anything ever seeming like too much work. He made the process so much easier for me to deal with as a first time buyer and increased my confidence regarding the whole process. I hope that whoever manages him sees this and gives him a job well done sticker for all his hard work, maybe even a pay rise!?
Prompt response to calls and issues are resolved quickly.
Great service by Natalie Horan in the purchase of our first home. Efficient and got on with the job at hand and managed to meet our completion date once it was agreed. Would definitely recommend
Olivia Franklin assisted in the sale of my property. Being my first time selling, Olivia was thorough with the process and made me at ease with it all. Olivia went above and beyond to get the sale completed despite all the hurdles with Covid thrown in the works. Her service was impeccable, she was friendly, approachable, professional and most importantly - responsive. Kept me informed without me asking and she would take my calls no matter the time, and this was great for me as I could only really speak to Olivia after 5:30pm. I have been recommending Olivia to my friends and family - and will most definitely be appointing Olivia when I come to buy my next property! Olivia has been a gem for me - thanks so much for a smooth process! Would highly recommend Liv if you want things done efficiently!
My completion was done last week and I am really happy now that I have the keys to my new home thanks to my case handler. The purchase of the property was made fairly quickly and secured through the fantastic work of Naeema of Birchall Blackburn. My property came with some land that Naeema brought to my attention through her searches and work, nothing got missed and a very good job was done. Naeema and her assistant along with the team at Birchall Blackburn was very friendly and helpful every time I spoke to them or emailed. I would recommend using them and I will definitely use them again, especially with them being locally based in Manchester, but more importantly because they are friendly, professional, always on point, and they get the job done. Many thanks to Naeema and Birchall Blackburn law, very much appreciated. A ten out of ten🥇
We have never sold a house in England before, so was unsure of the process, Jess was quick to respond to our calls/emails and took the time to explain everything to us, in the few days leading up to completion she called us regularly with updates. She was very friendly informative and professional at all times.
Our conveyancer was excellent to work with. She was a professional problem solver (our vendors were somewhat of a challenge) and highly responsive to any issues that arose. We were delighted by our experience of working with Birchall Blackburn Law and would not hesitate to use them next time.
Ben Wilde has been excellent throughout the whole process even keeping in touch out of normal working hours to ensure we had completed and the family was safe. I can't thank Ben and his team enough for all their work in these changing times. I would highly recommend Ben’s services to anyone looking to move home.
I would like to thank Julie for helping us through the process of purchasing our first ever home. The process was quick and easy and she provided plenty of assurances in the process. Thank you so much Julie!
Great service! Always approachable and happy to help.
Great service from start to finish. The process was explained clearly and online portal was helpful to check progress and upload documents. Sam was a star! She provided an efficient service, responding to queries promptly from start to finish, with clear explanations. Professional, Friendly and firm approach which worked well for me. Big thanks For her excellent customer service. First Class!
I was particularly happy with correspondence / matters being dealt with by Jess Blacow and Riah Pilling. Both of them were exceptionally friendly, helpful and dealt with any issues / correspondence immediately! THANK YOU!
Emily and Olivia were amazing. Especially Olivia, she was very patient, and very responsive. She explained each step to us several times and was there to help and guide us through the whole transaction and was very happy with the service we have received. This is the second we are using this company and we will definitely be coming back in the future to buy our dream house.
Ben Wilde's extremely quick response time to my emails/questions was what I was most impressed with.
We recently purchased our first home with the help of Birchall Blackburn. Everything went well, with no issues. A special thanks to our conveyancer, Matthew Wignall. We are very grateful for his help and professionalism.
Very personable staff. I dealt with 2 or 3 people at Birchall Blackburn and they were all extremely helpful and professional. I'm sure that the circumstances due to COVID make their jobs even more difficult but they were always on the ball and kept me informed every step of the way.
I used Birchall Blackburn initially because they sponsored Headway Preston and Chorley, which I attended with my late husband. Nabilla and her team were friendly, informative and approachable. I felt in good hands for the sale and purchase and would recommend them.
I have now had the pleasure of dealing with Karen Williams, twice. She is professional, exceptionally helpful, supportive and her communication is outstanding. I would highly recommend Karen and Birchall Blackburn.
Overall a very good service. Conveyancing process can be a bit slow and nerve wrecking, I think they handled it extremely well, especially during coronavirus pandemic where most firms were short staffed.
Helpful from start to finish, walked me through the process as a first time buyer and felt like I was in safe hands throughout.
Ben Wilde, our conveyancer, was extremely helpful and made himself available, even outside working hours on occasion. He spoke to us in terms we could understand and very clearly explained any issues and what he needed from us when necessary. Buying the house went very swiftly due to no chains and Ben was very responsive and made sure that there were no hold ups on our end.
Although the system dictated which conveyancing company would be allocated to the sale of my house I found their fee quotation to be detailed and competitive. The staff member I dealt with always made a quick, helpful response to queries. The Covid situation inevitably caused more delays than is usual but these were met with a cheerful approach which helped to ease the sense of frustration. Therefore I wouldn't hesitate to recommend this company.
Birchall Blackburn did a great job of both the sale of our house several months ago, and the purchase of our new house, right in the middle of the Covid-19 crisis. In the week leading up to completion, the situation was changing by the hour, and thanks to Birchall Blackburn's dynamic response to the situation, the whole chain were able to complete and move as planned. Karen was a star throughout this very stressful time! Thank you!
Great efficient service received throughout the process
Ben Wilde was super helpful as we were first time buyers we didn't really understand much about the process of buying and he was very reassuring and prompt to reasons to our questions, even during his lunchtime!
Totally recommend Ben to anyone needing this service. Easy to contact, dealt with any queries straight away, professional yet approachable. The usually stressful process was made easier for us by him.
Very fast, very friendly and very informative once the ball was moving.
Totally happy with the service. Sarah Green was brilliant. Thoroughly professional, she was prompt and efficient in dealing with all queries, and was an absolute pleasure to deal with.
Fantastic service from Birchall Blackburn Law and I must say my conveyancer Joe Witkiewicz was so professional and efficient, I managed to complete a sale and a purchase in approximately 3 months with all the lockdown issues, a big thank you to Joe.
Ben Wilde was truly superb throughout the process- responding promptly, communicating with us and getting to completion earlier than expected. Cannot say enough good things about his practice.
Birchall Blackburn Law provided excellent service for my first house purchase. Great service from Joe, dealt with very professionally. Everything was excellent. Great job. Well done.
Impressed with the professionalism and response times to our queries.
A professional service undertaken with clarity and support at every step.
In my 15 years of property dealings I have not met a team so organised with excellent communication and interpersonal skills showing exceptional commitment to work like both of you and for this we are extremely lucky and grateful. This is rare and we will like both of you to be proud of what you do because it’s not like that in other places.
I decided to sell my house via Purple Bricks. They suggested this company. My solicitor was Saadia Hussain. She was wonderful. So professional and efficient. An exceptional solicitor.
Very good and professional service.
Great service even though communication was disrupted due to Coronavirus.
The Morecambe team fully understood our circumstances and there by guided us through to successful completion of a sale and purchase.
I would like to thank all the team but in particular Jess, Leanne and Riah who latterly have been working from home and have always been available to answer our questions. We wish them all best wishes for the future.
Everything from start to finish was excellent. Ryk Williams done your company proud. During the current COVID-19 crisis in the UK his performance was nothing short of admirable. The price of services was on higher end but at the end of the day you get what you pay for. I would have absolutely no problem recommending this company to anyone and in particular Ryk. He has been nothing short of excellent in the way he has dealt with our house purchase from start to finish.
We used Mark Ainsworth last year to purchase our property, he did such a fantastic job. Kept us informed right through the process and dealt with everything in a timely manner. We are using them again on our next property.
Really impressed with my conveyancer. Ben Wilde was fabulous. Really quick to reply and explained things clearly. Highly recommended Ben.
Birchall and Blackburn Law provided great service for our house purchase.
Everything was completed in a timely manner and staff were very helpful
The portal was great and easy to use too.
We recently used Birchall Blackburn Law to buy & sell and were really happy with the service. We dealt with Ben Wilde for the buying of our new home and selling our previous property which was great as he managed the full project without anyone else been involved. Ben answered all emails and calls and we were never left waiting. He was very professional and we can't thank him enough for his service.
We recently, bought our first home with the help of Naeema and Ambia of Birchall Blackburn. These two were extremely professional and guided us through this new experience would definitely recommend, money well spent!!
"We have been very impressed in our dealings with Jess Blacow. What has been noticeable is her attention to detail, the thoroughness of both her answers to us and the questions to the respective buyers. She has clearly had our interests at heart. Jess has always been very courteous to us on the telephone and is very pleasant to speak to."
"Everything was perfect. Just really pleased with service."
"I recently completed with Stephanie Mills and I would like to tell you how amazing she was.
I honestly can't thank her enough she had all the answers to my questions and didn't make me feel like I was a problem so THANK YOU."
"Joe has been amazing throughout the process. I have already recommended the company to my friends."
"The speed of the sale was brilliant. Matthew Wignall who did all the work for us was brilliant. I personally struggle with emails, but Matthew made the whole process Easy for me. He was quick, effective and was continuing to communicate with us. I for sure will be using Birchall and Blackburn in the future, and will be asking for Matthew again! Fantastic survive throughout."
"Very helpful and made sure we were well informed. Did everything expected and replied to emails very quickly."
"I just wanted to drop you a quick email to say how impressed I’ve been with the service Mark Ainsworth has provided whilst dealing with the sale of my house very recently. I will definitely
have no hesitation in recommending him to friends and family in future."
"Olivia was brilliant dealing with the conveyancing for the property. She sorted out requests from the buyers solicitors promptly and kept me up to date with everything that was happening especially towards the end. I would definitely recommend her to friends and family."
"Ben delivered a fantastic service.
I pestered him nearly every day and his professionalism was to high standards"
"Very good service in spite of Lockdown."
"I would like to thank you for your recent services regarding the sale of my property.
This was managed very competently by Jess Blacow, and communicated very effectively by Leanne Whittle.
All enquiries were dealt with quickly and efficiently in a supportive and personable manner.
I would have no hesitation in recommending Birchall Blackburn to family and friends"
“I liked the way and manner that Jessica dealt with our conveyancing from the beginning to the end. I am extremely satisfied.”
"Everything was done brilliantly and professionally and our contact was always helpful and quick with responses and advise."
"My conveyancer Selena was very good, would definitely recommend her."
“Excellent communications from Jodie Belcher, Great service, and very happy with the services provided. Our refinance completed with minimal delays. Would use again”
"Everything was dealt with very good"
"Sharon Parker was amazing and very helpful"
We have used this company on many occasions and have always dealt with Karen. We have always felt confident during all stages of the transactions that have taken place and that our best interests were at the heart of it.
Highly satisfied with Birchall Blackburn (Leyland). Both Michelle Carpenter and Collette were excellent throughout the process.
I found Michelle to be very effective in resolving issues/problems that arose during my move. She was also very good at explaining legal terms when I didn’t understand them. I would recommend Michelle to others.
Naeema has worked hard during what has felt like quite a lengthy process. She has been quick to respond to emails which has been helpful and appreciated.
Our case was particularly complex but we got there with the great work from the team at Birchall Blackburn Morecambe
I was really delighted with the care with which Saadia dealt with my Help to Buy. As it was a stressful time dealing with HtoB as well as working a full time teaching job, I was thrilled that Saadia was so patient with my constant emailing and also so fast in responding to my requests for updates and worries about deadlines. Great customer care and thoroughly professional. I would recommend her without any question. Thank you very much again Saadia. You've been brilliant
Excellent service, fast responses everytime. Great staff, no matter how many times you call always willing to help.
I was worried about completion of my sale of my house being completed due to the issues with the Coronovirus. Every email replied to expeditiously. I would have struggled financially if the sale had not met the deadline as it would have been put on hold. Knowing I was downsizing as live alone and was currently paying for the bills for two houses they pulled out all the stops to ensure it went through on time. Amazing.
Karen Williams at Birchall Blackburn was amazing! My completion was due in the midst of the Coronavirus pandemic and just as the UK was locking down. Karen was able to help pull completion forwards to avoid the lockdown and mean I could move. Nothing short of miraculous! Well done Karen and thank you!
I really struggled with the legal terminology. My team were supportive and replied to all my enquiries very quickly. Carly Helme recognised a problem in a large chain - she was proactive, professional and without her diligence I honestly believe the chain would have collapsed. Though stressful at times - Carly and her team kept the situation calm and always moving forwards. Thank you Carly and your team.
Karen and her team were very easy to deal with and took the stress out of the whole process. I can't thank them enough for their guidance and help through this process. As first time buyers we felt they clearly explained what we needed to do and when, providing assistance along the way when we needed it.
Thank you for your efforts in seeing our house sale and purchase through to the bitter end. Despite the sale falling through once, our title defect/ground floor flat, a general election, leaving the EU, a rentcharge hot potato and now the UK lockdown, you have carried on regardless - an amazing job.
We are now in our dream home with a beautiful garden - all thanks to you.
Superb service especially as we were dealing with grant of probate which added to the stress. I can only highly recommend this company for all of the help and support provided to me and my family.
Luisa Ruehle has been excellent and has handled our conveyance to a very high level of professionalism and customer service. Thank you very much Luisa!!
I was very inexperienced on the buying a house as this was my first home that I was getting a mortgage and was in contact with Birchall Blackburn Southport, through my mortgage broker, and I couldn't be happier with the services that they provided, everything on the legal responds with the council and perpetration of completion of the house transfer was taken care of and made the journey so smooth for me and stress free. would definitely recommend them to family and friends.
After having a nightmare with our previous solicitors, I really didn't want to go through this all again, and I assumed they were all the same, but I was wrong. Birchall Blackburn have been fantastic from start to finish, from the simple things like calling me to introduce themselves, and being able to upload passport documents to their online portal rather than sending them off (something I was dreading doing in case they got lost). Our contact changed from Muhammad to Joe Witkiewicz and Joe has been so good, answers emails straight away, and was really helpful in advising me on how to transfer funds quickly. He never ignored me when I emailed him, was always on the other end of the phone if I called, and never belittled me if I asked a stupid question. We are due to complete in 2 days time and I am so excited. Thank you so much Birchall Blackburn Law for showing me not all solicitors are the same! Can't recommend them enough
Used them to change my mortgage provider. Excellent service, quick and clear answers to any queries /questions. Whole process was easy and I was kept informed of progress throughout.
Good service. Ryk W. was always responding to my emails. I am happy to move to our new house after 3 months after we seen house first time. Whole process wasnt too long even though we had quite a long chain. Recommend this company. Everything can be done via email so time saving specially if you are not from Manchester.
"We recently instructed your company to deal with the sale of a property. We would like to say how pleased we were with the service that we received from Natalie Dickinson and her team, especially Bradley, Jenny and Rebecca. Your staff were helpful, efficient and always answered emails and phone calls promptly. We always said we would like a quick completion and feel that your staff's efficiency made this possible.
We would have no hesitation in recommending Birchall Blackburn to anyone."
"Just a quick note regarding the service provided by Emily Moon and Olivia Franklin in the sale of the above property. Both were a pleasure to deal with, were efficient in providing timely responses and very helpful in answering our queries."
"I would just like to thank your team for representing us with the sale of our house. It was a stressful time but Mathew Wignall was always very helpful and professional. He answered my emails very promptly. I would definitely ask for Mr Wignall if I need a solicitor in the future."
"Absolutely nothing. Haylie was flawless in her communication and extremely proactive in helping to push through both the sale and purchase of our respective properties.
We could not have asked for better legal/conveyancing support from Haylie. She is a credit to your business and I would recommend her (and the wider business) to anyone. Thank you, Haylie!"
"I would like to say thank you to you and your team. I would also like to give special thanks to Joe Witkiewicz for his hard work, advice and getting completion done to a satisfactory and speedy conclusion."
"Saadia Hussain was always helpful, and demonstrated excellent customer care."
"I am writing to express my thanks for the excellent service provided by Sharon Parker and Suzanne Rowan. I was very impressed by their service. Sharon and Sue were brilliant in helping me. Obviously, buying and selling is a stressful business and their efforts made the whole process much easier for us. What I really appreciate is that they answer every query really quickly and in a very clear manner.
I have already recommended and will certainly come back to them.
I thought you should know how pleased I am with their work, how well they represent your firm and how they are pleasant and efficient at the same time."
"Responses to emails were always prompt and questions asked were always provided with good answers. It meant we were able to deal with an unfamiliar process without issue and we would be happy to use your services again in future should we need to."
"I would like to take this opportunity in praising the fantastic and professional work done for me by Stephanie, once again.
I have dealt with Stephanie in the past, and nothing is too much trouble for her to see too."
"We would like both Olivia and Emily to be recognised for their professionalism, hard work, prompt actions and availability to assist throughout the process. Selling a property is a daunting process that was made so much easier for us due to the help and guidance of these two very approachable and most pleasant ladies."
"Haylie dealt with my case and I am so happy that she did. She is a true professional and dealt with this purchase efficiently. Thanks to her and her team for their hard work."
"It has been a wonderful experience to work with a dedicated conveyancing team and I am very very impressed with their efficiency and punctuality. I must thank the team for their commitment, advice and guidance in order to successfully complete the process. Frankly, this wouldn’t have been possible without the team’s desire in helping. Therefore, in this regard, the team deserved to be congratulated for what they have achieved. If I should rate on point basis then I give them 10 out of 10."
"I hereby write to you to commend the utmost diligence and professional duty of your colleague Jessica Sidebotham. She clearly takes her role seriously and has been extremely helpful answering questions in the most pleasant way. She has guided me through this purchase with ease."
"Anna Nodwell has been very helpful in dealing with our transfer of deed, in what was a complicated transaction. Anna was very informative and we are very grateful."
"I just wanted to say how great Emma Pomfret has been with dealing with my purchase. If I’ve ever had any queries they were answered within the hour and every stage of the process went through without delay. I could not have had a better experience and I feel a lot of it was down to the swift work from your side."
"I was recommended to your company by the Halifax in Epsom, Surrey and felt that the level of service was excellent (plus, plus, plus) and the two /three people who dealt with my correspondence were professional, efficient, and I really felt in safe hands - they all deserve a pat on the back.
Julie, Jennie, and Charlotte were excellent.
Any business is about people, and although I have never met these people, they were a credit to your firm."
"I just wanted to drop a note to say how efficient Emily Moon has been from initial contact to completion today. She has always been available when needed via call or email and provides very prompt responses, during a property transaction this is key and I’m sure you’ll agree this makes the process more smooth."
"Purchasing this property as a property company was completely new to me. Anna Nodwell has been extremely helpful and patient with the entire process.
I'd certainly be willing to recommend Anna to friends and family and would be happy to have her help with any future purchases of my own."
"I have recently used your company for the sale and purchase of properties. I just wanted to express how pleased my family and I were with the service we have received from Karen Williams and Lauren Worswick."
"I would just like to drop you an email to let you know what an asset Emma & Becky are to Birchall Blackburn Law. They were absolutely wonderful in assisting with my sale and purchase. They exceeded my expectations and I will definitely be using them again for the next move in the future. Every single email and call I made they were always available to speak to straight away and made the process so much easier."
"I would like to thank Birchall Blackburn Law, and in particular Ben Sunderland (who had to deal with rather more than was originally anticipated!), for dealing with my recent remortgage in an efficient and timely manner."
"Emma Pomfret and Rebecca Thornborrow kept in touch with us throughout and were very helpful and responsive. Our house sale and purchase went through quickly.
We would definitely recommend Birchall Blackburn Law to friends and family."
Louise Allcock completed the sale for me, and I can’t express how pleased I was with her service. I found her to be thorough, efficient, and was impressed with how rapidly she progressed the sale. She made my involvement easy and understandable, to someone with little knowledge of selling a house, and regularly anticipated my questions and concerns. I would be very grateful if you would convey my most sincere gratitude to her for making the whole process effortless for me.
I would also appreciate this opportunity to draw your attention, in particular, to Ambia Khatun.
Ambia is part of Louise’s support team, and was my point of contact with Birchall Blackburn Law. I must say that Ambia made my contact with your good selves an absolute pleasure. She is an intelligent, caring, patient, and understanding lady. She made my experience with your company most comfortable. She was professional, courteous, and went that extra mile when responding to my enquiries and providing information. Thanks to Ambia, I wouldn’t hesitate to employ Birchall Blackburn Law again should the need ever arise, and I would offer my most heartfelt thanks if you were to recognise her involvement too.
I wanted to take the time to convey my satisfaction with the level of service I have received from Emma Pomfret and Rebecca Thornborrow.
Throughout the process, I was kept informed. The professional manner in which all the procedures were followed was exemplary. They were both very easy to work with. I have no issues to report. All tasks were completed in a timely manner. Even through the period when Emma was on annual leave, Becky took over seamlessly and kept me informed.
I have no concern in recommending Birchall Blackburn Law and their services to anyone else should the situation arise.
Your Team performed in an excellent manner, in particular Simon Taylor and Marie Wilde.
All concerns, queries and details completed in a timely manner.
Professional to the highest standards.
I would not hesitate in suggesting Birchall Blackburn to family and friends and would utilise your service again if needed without hesitation.
Please can you pass on my thanks again to both Karen and Lauren. I would like them acknowledged in every way for exceptional service to me. A special thanks to Lauren for her compassion to me. Her support and service was invaluable.
I would like to say how helpful and efficient we have found the team that have been dealing with our transaction. Emma Hill and Hannah were very helpful, professional and quick with responses.
Brilliant support through the process. I've already recommended to friends.
The professionalism of both Julie and Jess was outstanding throughout. They answered my queries promptly and dealt with the challenges raised efficiently, doing what they said, when they said they would, and always keeping me in the loop. I can't recommend them highly enough.
We had a very stressful time buying our property a couple of years ago so were worried about selling it. With Birchall Blackburn it was a breeze. We were really impressed with the support staff. Not once did we ring up and no one got back to us. Particular thanks to Marie and Katharine who were very supportive and transparent during exchange and completion. We would instruct them again.
Everything went pretty smoothly than I was expecting. Very pleased.
Johnathon Wright was very helpful and extremely professional. We highly recommend him and shall be most happy to have him in our future transactions.
We were very impressed with Johnathon Wright and recommend him very highly.
Johnathon Wright was excellent and we highly recommend him.
Ben Wilde was great to work with and extremely helpful.
It was just a helpful, efficient and friendly service from beginning to end.
Such a great team to deal with. Efficient, proactive, agile. Just an absolutely fantastic team. Thank you so much to Sharon and the team. Just an amazing service from start to end.
Excellent service provided throughout. I will not hesitate to use Nabila and Mark in the Preston team when I come to purchase my next property.
I was very impressed by the prompt responses I received and the support I received from the team working on behalf of me.
Hannah,handling our case kept us informed on progress and was most helpful at all times.
I have been extremely happy with Hanna Smith. She made the whole process easy and worry free. She is truly a valuable asset to your firm and I have no hesitation recommending her.
Very good people to deal with always helpful.
Karen Williams is a STAR! She needs to be Promoted!
I’d just like to take this opportunity to thank Simon Taylor for helping me with particular things I didn’t understand as this was the first time I’ve purchased a property so there was plenty of information I had to digest that sometimes confused me however he made my experience much more comfortable to understand so thank you very much.
Saadia Hussain was a very lovely, understanding and supportive lady. She should go far.
Excellent communication and prompt handling of the case.
Very efficient and made the whole process easy.
Harry Morris and Naeema Valli were very helpful and explained things well to me. I was a bit unsure about using a company that were so far away but the service was efficient. Harry Morris and Naeema were patient with us as we did not know much about the buying (a house) process.
Very impressed with the service by Emma and Rebecca. will definitely use them in future.
Olivia gave a good personal service with phone calls and updates.
Level of communication and the ability to have any queries answered promptly was brilliant.
Every member of staff in Sharon’s team were polite, professional and very helpful across the board. Would not hesitate to use them again.
Surekha and Leah were extremely efficient and friendly and I will not hesitate to recommend them in the future.
Brilliant service. Love it. Third time I've used you and will do so again. People knock online conveyancing but you can't beat BBL for price and service.
My queries were promptly responded to and issues clarified.
Very good service, Claire looked after me very well.
Excellent communication. The customer care I received went above and beyond, care & consideration to my personal requirements was treated with the utmost respect. Thank you all.
The response time to emails was very fast, and any questioned asked was always answered.
Natalie Horan and Jessica Sidebotham were excellent and always returned calls emails etc promptly.. thank you.
Great helpful staff. Brilliant service.
Rebecca and her team were fantastic.
Very thorough and informative. Jon had excellent customer service skills.
Extremely helpful and efficient.
Thank you Claire and Emma for doing a great job in timely fashion.
Carly & Joe we’re both very professional and helpful.
Overall I'm happy with the handling from start to finish of my business and would like to thank all involved.
Outstanding as always.
Leah Howell and Jade Foster were excellent and very helpful with everything.
Full marks to Saadia Hussain, who was allocated to my instruction. Prompt responses, easy to understand and charming and personable on the telephone.
Very professional & friendly.
Extremely helpful and professional at all times.
Excellent service. Communication was first class and all questions and queries answered promptly.
We would like to again thanks our solicitor Naeema Valli for the excellent service she provided for us. Exchange was completed very swiftly and efficiently.
I would like say how good the Team were :- Emma Hill, Claire Plumbley and any one I spoke to out side of these two. Please give them a big thank you.
I was dealing with Karen Williams & Ben Sunderland, the service I have received was amazing and I really could thank them both enough. I would just like to say a massive Thank you to Karen Williams this is now the 2nd time I used your company and Karen has been amazing, It is a great relief to know that nothing was ever to much.
Very good
Excellent
Very professional
Perfect. I would highly recommend you to my friends and clients.
As a first time buyer I had no idea what to do. Carly and Joe were great at answering any questions I had and chased up any queries I had.
Very nice people and went very smoothly. Thank you very much.
Excellent service thank you would recommend to my friends.
Dealt mainly at the Morecambe office with Jamie, Rose and Vicki all very helpful and professional.
Very good communication throughout the whole process. Your team especially Lisa kept us informed at all stages of the process
very satisfied with your overall service.
I would like to give a huge thumbs up to Ben Wilde, he was extremely helpful to cater my needs and timelines.
Very thorough service. Really cared and went the extra mile to ensure I understood what was happening at each stage. Nothing seemed like too much bother.
Thank you for supporting me through my first house purchase.
Sherilyn Jones was very helpful and prompt and I will like to appreciate her.
Easy to deal with Ryk and Dane who were prompt in communicating with me and acting on my instructions.
Both Lyn and Rebecca have been absolutely wonderful in a very stressful chain. The end result was a thoroughly successful completion even though in some aspects were out of their control. This did not stop them progress chasing relevant parties ensuring expectations were managed on all sides for a smooth transaction.
I praise their response times when dealing with requests. My biggest bugbear is long delays but Lyn and Rebecca always responded promptly whether by phone or email. I always felt that my case was being worked on and was kept fully up to date with any developments.
I’d just like to say how brilliant Matthew Wignall was. I’ve never sold a house before so wasn’t sure of the process but he really helped me, gave good advice and was always quick to respond when I had any queries.
Everything was clearly communicated in a timely fashion and I always felt confident that full attention and diligence was applied to the process on our behalf.
Jade Foster was totally outstanding in her due diligence with all the paperwork sent out to us to complete. Her calm measured approach helped ease our stress as we were approaching completion!
Friendly. Professional service. Always available to answer my queries.
Great Friendly service.
When we were assigned Michelle Carpenter both estate agents selling our house and the house we were buying commented on how good she is.
I too can now say that Michelle Carpenter is excellent, great comms, very efficient
Not everyone gets a Michelle Carpenter to do their conveyancing. She's great.
Excellent communication.
The time we spent with Birchall Blackburn was songstress free. Every one I spoke to was so helpful and attentative. Thank you for making my first time buy easy.
Yes Jade and Leah should get a promotion and a pay rise!!
Well done to the company system and you team.
Was very pleased with the service we received, and would definitely recommend in the future.
Overall very impressed, top Marks.
Friendly service and very efficient.
Saadia was very good. Great communication and worked hard to resolve issues quickly. Will definitely recommend the service.
Mark has been totally amazing! He is a credit to you.
Nothing to dislike. Very friendly atmosphere throughout. I felt everything was being done to speed up the process.
We was very happy with Jenna and Olivia they was very helpful and kept us informed and made this sale of our home seem a lot easier would recommend and use again.
Helpful, professional service.
I liked that I could speak to Jonathan directly and that I didn’t have to leave a message.
Helpful, professional service.
We liked (and considered most helpful) your customer relationship management system (CRM) as it informed us of every key milestone and deliverable achieved. In essence, we were delighted with the service that you provided and would highly recommend you to friends/colleagues etc.
Extremely fast transaction and excellent communication.
No concerns whatsoever, would highly recommend to friends and family.
Sherilyn was brilliant at supporting through the process. Thanks for all of her hard work and the rest of the conveyancing team.
John is fantastic I would not use anyone other than John for all future property transactions.
All communications with Olivia were dealt with promptly, she was very understanding at how stressful it became at the end and she was very reassuring. I'd just like to say a huge thank you to Olivia and Jenna.
Everything was fine. Davina Roseberry and Emma Seddon were very easy to speak with and I felt happy with their advice. Very professional and made you feel at ease with it.
The service I received was excellent and done in an extremely good timely manner. Other than I received excellent service i have can only thank the company and Saadia for her excellent and quick work. My emails were responded to very quickly and very informatively. Thank you this process was made pleasurable.
A fantastic service, very kind and professional staff.
Fantastic and friendly service, I was kept up to date with every step of my first house purchase, very happy and would recommend to others.
Very helpful, friendly and proffessional!
Karen Williams and her team were very responsive, proactive and helpful. I raised a lot of questions being a first time buyer and all were answered promptly, in detail and at an understandable level.
I was very satisfied with the service I received. I really did give you a tight deadline which was achieved, and for this I am very grateful. I was very impressed with Sharon Parker and her team who were fantastic, please pass on my thanks to them for the challenge I set them! I would not hesitate to recommend your company to anybody and I would 100% use you again.
Thanks again to Sharon and her team.
I liked the promptitude and professionalism Jodie has shown throughout the whole remortgaging process. Jodie has been very helpful and professional, answering our emails faster than we expected. We'd love her to deal with our next buy-to-let purchase, if that can be arranged.
Excellent service, thank you.
Both Colette and Michelle were incredibly patient with me.
Quick, friendly and helpful. All round fantastic service, will recommend.
Very friendly staff.
Lisa Royle was always very helpful when I spoke to her on the phone.
I dealt with Carly and she was fantastic as well as her team. They were helpful and answered any questions we had. I would definitely recommend them to friends and family. Thanks for all your help!
Very polite, honest answers to my questions. Thank you , Lynn.
The office is very convenient for parking in Chorley town centre.
Royna was really helpful, particularly when we had questions closer to completion and generally kept us updated throughout the process.
Totally amazing service. Our solicitor Lisa Royle was amazing so responsive so would like to say a big thank you.
I would like to thank both Ryk & Dane for their hard work and efforts.
Friendly and efficient especially when overcoming challenges.
Katherine Greenhalgh was very good and must be a lovely person. This was my first experience with any dealings with Solicitors and selling my property - I was nervous and unsure. Katherine put me at ease immediately and made this experience pleasant.
Thank you very much to everyone. You are very good in what you are doing. I will definitely get in touch again when need it.
Ben is an asset to your company.
Efficient, professional service.
All emails replied very quickly. Thank you. Any our confusions and questions were solved and answered very quickly.
We were very pleased with the service Lisa Royle provided. Lisa gave us clear advice and was very efficient and prompt in progressing the files. Lisa was also very easy to get hold of, and returned our calls quickly.
Jenna and Olivia were always prompt with emails and calls. They were just brilliant, I would recommend without any hesitation.
I just wanted to let you know how pleased we are with Natasha Bamford’s assistance. She did an excellent job with the staircasing and remortgaging of our property. The process was completed quickly and smoothly, and she kept us informed at all times.
I would like to advise you of the professional and efficient service of your employee Sophie Broadhurst. We would like to thank her for her excellent service.
Mark Ainsworth and Nabila Butt.
Both Mark and Nabila were great, I have worked with Mark many times before and have always had a brilliant working relationship with him, he is brilliant indeed, very prompt and helpful and supportive and always there for you, as is Nabila when he is away.
When speaking to the team on the phone they were very helpful.
Very understanding for a first time buyer.
Very efficient and easily accessible.
Great service.
Saadia has been absolutely brilliant throughout the whole transaction for our remortgage. I’ve never dealt with a solicitor that has got back to me so quickly, kept me up to date and provided reassurance where necessary. I would 100% come back to use your firm for any legal services in the future, even though not local to me. Please pass on our sincere thanks for Saadia for all her hard work and for making this process completely stress free.
Liked the efficiency and quick responses.
I have used many solicitors over the years and you have been by far the best. Very prompt, efficient and courteous. Thank you.
Liked the efficiency and quick responses.
I have used many solicitors over the years and you have been by far the best. Very prompt, efficient and courteous. Thank you.
As a first time buyer, my solicitor was very efficient and made sure I had the reassurance I need. Excellent service.
Amanda and Jack we’re always very helpful and easy to understand.
Sarah and Jessica were extremely helpful.
Thank you so much for the consistent communication in making the process as painless as possible.
Very professional and efficient service. Thank you.
Being keep fully informed - we more or less had daily contact and bearing in mind that we are based in the South of England and you were in Morecambe this was of particulate importance to us.
Hayley has been superb throughout We found her very thorough, prompt with her replies and clearly looked after our interests throughout. We particularly liked her very early morning emails ( around 7am !) We would also like to give Vicki whom we met when we first called in and spoke to her yesterday following completion. The Team Spirit clearly shines out her.
Efficient and fast.
Very helpful Julie and Jessica.
Surprisingly personal service. Very impressed by the people - especially the lead Solicitor.
Excellent service, Quick to answer all questions. Kept us updated, whole process seemed easy. Thank you.
Ben Wilde and Dane were so understanding and helpful at a very stressful time.
Royna was approachable and went out her way to help! Excellent service.
Thank you to Amanda and Jack for their timeliness and responsiveness throughout our house sale! Very much appreciated; great experience. Highly recommended.
Excellent Service - Thank you!
Very impressed with Naeema Valli and Harry Morris.
Sophie Broadhurst was extremely professional and efficient in her work. I am very pleased with her.
We were update and each step well explained.
Good feedback and quick to reply.
Start to end all service is very good.
I am happy with the service that I received from Anis Patel and his colleagues.
Dawn Jones provided excellent service and answered all our needs in a timely manner. Have already recommended you to family, who are currently using you for their house purchase.
Very happy.
Jenna and Olivia were absolutely brilliant, quick prompt replies, sale and purchase of a house within 9 weeks!
Naeema and Harry were extremely helpful and patient throughout the process - any time we had a question they replied very quickly.
Naeema was brilliant considering the time pressures, all documents were completed ASAP. Fantastic service- thank you so much.
I was completely satisfied with the service I received. I would especially like to thank Samantha for her time and determination to get the sale finalised. Thanks.
Great service prompt replies Jenna and Olivia brilliant.
Johnathon Wright was extremely good!
Very happy with the overall service, always pleasant and willing to help Natasha Bamford especially always happy to listen and explain things.
Love the fact that I had number that went straight to Ben and he always answered.
Was very pleased on how well it went from the start to finish,
Ben Wilde kept me updated all the way which made it all flow very easy. Cheers again Ben.
Very efficient service.
Everything was ok.
Just a big Thank you for everything.
Incredible service. I was chased more than doing the chasing and everything was done with professionalism and efficiency.
Quick responses, updates, good price.
Great service and would recommend to anyone.
Thanks so much Birchall, without the work you put in at the end I doubt I would have my house today.
Bradley was fantastic at dealing with everything we needed and answered all our questions.
Team worked excellent.
Team was well coordinated and willing to help.
I’d just like to thank Vicki Rutherford, particularly, very clear, concise and prompt.
Lisa Royle was very down-to-earth and easy to get hold of. She always returned our calls promptly, and both she and her assistant, Jennie, actioned everything promptly. Very efficient and professional service. She acted for us on both the sale of our old house and the purchase of our new property.
Prompt efficient & completed quick. Sending info by e-mail saved a lot of time. Very satisfied.
I wished all our purchases had gone this way. Would definitely deal with you again as we have in the past.
Responsive and friendly.
Amanda Martland (superbly assisted by Jack Johnson) were an absolute pleasure to deal with. Throughout the recent conveyance they carried out for us, we can't recall one instance when the phone wasn't answered and very quickly. Every query that we brought up was answered promptly in a very clear and concise manner and the whole process of selling our property felt simple; this was obviously due to Amanda and Jack's skill and great effort in the background. I would recommend Birchall Blackburn Law without hesitation and, when I come to sell another property, within the next year, I'll be contacting Amanda with my instructions.
All round great service, friendly and I would definitely use again!
Thanks so much for all your help everyone has been fantastic.
There was nothing that I disliked it was a good smooth exchange.
I would recommend highly my solicitor Hannah Folds for her expertise in the handling of my purchase.
Lisa Royle is excellent and she and her team are very approachable.
Lisa Royle and Birchall Blackburn have dealt with a number of purchases and sales for me and my family. I always recommend Lisa to my clients with regard to conveyancing matters.
I have worked with solicitors for many years I am 56 years old and I have found very few very helpful conscientious solicitors that have given me open honest and Wise advice and without charging a fortune for this information. Whenever I have asked for quotes I have found Birchall Blackburn very competitive and very competent. I have dealt specifically with Tony coates and his team on commercial and personal transactions. I've been very impressed with how often they have saved me money by offering sound Advice and Solutions that were unknown to me which really helped to make matters fast and smooth without serious costs.
And the thing I like most about them is the personal touch that they have and the communication which has been second to none everything has been dealt with fast and efficiently with full transparency help and explanations to understand the full legal implications with every part of the work carried out..
I've started to use Tony Coates and his team at Birchall Blackburn for all my legal solicitor work within my business where I own several commercial warehouses and also in selling personal property where they have dealt with many sales and purchases.
I would be the first to give them a five star rating. From the moment I had the first telephone call with Tony I have not looked back, always been very impressed had times where they've been able save me thousands of pounds with Solutions and great negotiation when we have often worked with terrible solicitors that were trying to make every penny from every problem. Tony almost had a skill to turn them around and bring and keep things Brief and to the point.
First class service thank you Birchall Blackburn I am a very happy customer.
The service I received was excellent. Thank you.
Kept in touch all the time and very polite when they rang me, excellent. I would recommend this service to any one , they have kept me informed through out the buying of my property, would use again.
The service was good and very prompt.
Ben Wilde is very efficient, who explained
the process to us thoroughly.
Very pleased with the service. Would really like to thank Sophie Broadhurst for all her hard work.
Sophie was very good and she replied and helped me all the way through.
We are so grateful to Sharon Parker and her team. Everyone has been fantastic throughout the process. Can’t praise them enough.
Matthew Wignall - Very professional.
I liked that nothing was too much trouble.
Friendly, polite and efficient service. Kept up to date with progress.
Dawn and Jessica very helpful throughout. No complaints. Made relevant transactions easy with minimal wet documents required saving time and money.
Hassle free did a brilliant job thank you.
Very efficient.
Professional. Home visit made it easier for my 87 year old dad.
All was good, thank you.
Saadia was excellent throughout.
I would like to say how great both Dawn Jones and Jessica Gallery were throughout this process. They have been helpful, professional, prompt and informative.
Good prompt service and reply to emails.
I would like to thank Ryk Williams and his team for all their help and support during my property purchase.
I liked the fact you just got on with it and made my life easy. I work full time and it was the first property I have bought.
Rose Metcalfe was EXCELLENT! Questions were ALWAYS immediately answered. She was a pleasure to work with.
Beth Lawton stepped in when Rose was at the Preston office for training. She was good, also.
Great, efficient and transparent service from start to finish.
The service was very good.
Second time I had used you. Both times excellent.
Friendly.
Jessica always responded promptly to queries.
Great service. Highly recommended.
Thank you so much.
My ratings are based upon my dealings with Sherilyn who has been truly excellent throughout the purchase. Full credit goes to her.
Particularly liked the friendly approach when speaking on the telephone.
The service was so straight forward & no hassle.
All good.
Excellent service.
The customer service was excellent. The 3 members of staff I dealt with were knowledgeable, well informed, could explain detail so customer understood easily and were very effective and efficient in their work. Everything flowed smoothly and all paperwork dealt with immediately.
It was painless and stress-free.
A good experience all round.
All very clear.
The team were very professional and easily reachable.
Only to say that Lisa Royle and her colleagues made the process really easy and understandable for us at all stages. We are very pleased at how they conducted our conveyancing.
Very efficient service, thank you.
Lisa and the team were efficient from start to finish. We have no complaints about the service we received. Any questions we had were responded to within 24 hours.
Excellent service, you kept me well updated through email and telephone. Well recommended.
I liked how easy it was to speak to someone.
So happy with the service.
Always super quick to respond to emails.
Your staff were great and friendly. Rebecca and Emma were friendly and kept me up to date and answered my questions.
Really pleased with the service received.
I was kept up to date and well informed on matters.
The staff I dealt with were simply excellent. I have nothing but praise for Mark, Samantha and Nabila. They pulled off a miracle with our house move. Big thanks to them and the team for all their HARD work.
Brilliant service! Really happy.
Lisa was excellent - clear, helpful, patient, willing, flexible, solutions focused, in complex circumstances! Thanks!
Julie Bird and her assistant Jess were efficient and very helpful particularly as this was my first experience in purchasing a house.
Just wanted to say a massive thank you from both myself and my wife for all the work you have put into making our move as easy as possible. Everyone who we have had contact with acted impeccable and professional. We will certainly recommend you to others. And if we ever do move again you will be acting on our behalf. Again thank you.
It was a very good service.
So professional. Everyone in the team were excellent. The purchase went very smoothly.
I was extremely grateful for your patience in the paperwork I had to submit. I was at first worried but all was absolutely fine. I will use your firm again for future legal work. Thank you.
“Louise Allcock was all over it from start to finish, I don’t think I had to chase her once. Excellent service and will be recommending you.
Very professional service. Excellent advice from Sherilyn throughout the move. Thank you.
Very prompt and polite service.
Royna Hughes is very good.
Very happy with the service we received from Jade Foster. We fully plan to use the firm again (subject to acceptable fees and costs etc).
Sarah was of great assistance, from start to finish. All aspects of the service were handled promptly and professionally.
I have used BBL previously & was also happy with the service.
Jessica was very patient in answering my queries.
Very good turnaround circa 4 weeks from initial instructions.
I couldn't have asked for better service.
All was very good!
We are pleased and very happy!
Excellent service, quick replies to all of my (many) queries, very efficient and helpful for me as a first time buyer. Thank you!
My dealings with both Leah and Jade were fantastic. Communication could not have been more efficient.
Thank you Ben Wilde for making the process as easy for us as possible and for being efficient and understanding throughout.
Jennifer Gadsdon and her team carried out the legal work to extend the lease on our flat. I was very happy with the work and would recommend and use Jennifer's services again.
I just wanted to highlight how pleased I am with the work that Lyn Cornish undertook on the sale of my property.
Lyn and her team kept me informed of the progress all the way through and worked so hard. I really do appreciate it.
Thank you so much for all your help. Really impressed with the efficient responses and updates, especially as a first time buyer.
Smooth transaction.
Excellent service from both Karen Williams and Ben Sunderland in Manchester. Will highly recommend.
Pleasure dealing with Jade Foster as I have been using her for many years and she is always extremely professional, diligent and responsive.
Very quick & efficient!
The whole process was very easy.
Please convey our thanks to Jack Johnson, who was the person I spoke to regularly, for all his friendly help.
We appreciated that if it was a quick question from our end, whoever we spoke to in the team was able to advise us.
Just a big thank you to Sophie Broadhurst for her help, patience and perseverance.
Friendly, Fast and Efficient.
The service are absolutely brilliant.
The communication is key on every deal and BB Law were absolutely perfect at it.
Will recommend your services to all family and friends keep up the good work.
Excellent service throughout the conveyancing process. Staff were very professional, courteous and friendly.
Jodie Belcher was excellent answered all my questions very quickly. I am a mortgage broker and have had such a positive experience I will refer more clients to you.
Helpful, efficient and professional
I was initially a little unsure as to how smoothly everything would run because all the concerned parties were geographically distant but the whole process from start to finish was smooth, communication was never an problem and the experience was excellent, professional and approachable.
Personal and professional.
“Samantha Varley was exceptional in her dealings with a complex situation of house sale and dividing assets according to Court Consent Order. Brilliant.
Able to call a direct line to speak to whom I needed to.
Fantastic team who managed my sale and purchase. Special mention to Jack Amanda, Bradley and Natalie.
Excellent, professional and fast service.
Recommended to everyone that need a good solicitor.
Jessica gallery offered me an excellent service during the last month!
Amanda and Jack were both excellent.
I can’t fault the service, this is the second time I’ve used the firm and have had the same two people dealing. They have been fabulous.
I want to point out that Mellisa Garswood was brilliant! So friendly, reassuring and so helpful. Thank you Mellisa - you were so responsive and extremely helpful.
You kept me up to date with what was going on.
A good service all round.
Excellent service, Carly was 2nd to non.
I liked prompt feedback when requested.
I got very good help and advice as needed.
Friendly and helpful staff who understood our circumstances.
Was really happy with the service I received from Amanda and Jack and would recommend the company.
The speed of email replies was excellent.
It was a difficult transaction well handled.
Perfect service. Highly recommended. Second time using it and full satisfied.
Was very happy with your service.
Helpful and available at all times.
You kept us informed at all times and did so very courteously.
Always on hand to help.
Outstanding Service. Thank you.
Very efficient and quick to respond to all queries.
This was the 2nd time I have used BB, so happy, thanks.
Very fast efficient service, would use again!
Friendly but professional - very customer focussed.
Just to say a big thank you to all who were involved.
I liked the level of communication and updates.
Good service keep it up. Thank you.
Absolutely fantastic at keeping in touch and the pace that Michelle and Colette moved our New Forest purchase was incredible!!!
Very very grateful for such a fantastic service with all previous conveyancing and the spectacular job Michelle and Colette did in getting through our purchase in the New Forest in under 6 weeks. Absolutely superb service we could not have asked for anything more thank you so much!
I was able to call in to the office and always got support and answers from one of the team.
Very efficient. No problems. Process of mortgaging made easy.
Hayley Aspinall dealt with the purchase of my new house and Amanda Hartland dealt with the sale of my old house. The level of service received from both was excellent and I wouldn’t hesitate to recommend their services. Apart from the sale and purchase going smoothly they kept me updated on everything that was happening. If I was unsure about anything I could always contact them by phone and they answered my queries promptly.
I would just like to say my main point of contact was Sherilyn Jones and she done an amazing job. She was very professional, easy to work with and I feel handled the case very efficiently. I would definitely recommend BB Law and will be using them in the future.
I found the service exceptional.
Amanda and Jack were extremely helpful and always contactable.
Just a brilliant service throughout! Thank you.
Davina was outstanding.
So easy to contact & kept fully informed of all actions.
Great service.
I particularly liked your efficiency, helpfulness and attention to detail.
I would like to thank you for your help. I would highly recommend your company to friends and contacts, as the service I received was prompt, efficient, courteous and very helpful. Everything was handled with consideration, discretion and attention to detail. I would especially like to thank Hannah Hughes for all her work. With many thanks for making a potentially difficult transaction an easy one to manage. Kind regards.
Incredible service from Michelle/Colette and BB Law, made my girlfriends Birthday extremely special by working hard to make it work. Amazing work by the team. Thankyou.
Luisa was fantastic throughout, very professional and supportive, took time to explain things I was unsure about and replied to emails quickly. I cannot thank her enough for supporting me through what other wise would have been a daunting process.
Jessica was always on hand to deal with any queries even when she was off sick!
The person I dealt with called Naeema was very professional and easy to speak to.
I liked been able to track my account.
I liked how efficient the whole process was.
We found the service that Jade Foster provided to be very professional. She helped to make the process of buying our new home smooth and stress free. We would definitely work with her again.
Very efficient and good value service. Prompt action and always kept informed when necessary.
I liked the fact that there was two people that I could get advice from. Both Jenna Hogan and Olivia Franklin were excellent in the way they dealt with the sale of my property and with the unfortunate events that I incurred with the buyers of my property. They were both very efficient, knowledgeable and I cannot thank them enough for their patience and professional support in regard to the sale.
Very helpful and friendly.
Very good keeping me up to date with everything that was going on!
Karen was fantastic and very good about responding to my questions quickly!
Could not fault the service I received from Birchall Blackburn Law.
I was very impressed with the overall service, speedy response to any emails or queries I raised. Overall was dealt with in a timely and very efficient manner I would recommend and definitely use their services again.
Very easy to speak to. Always very pleasant.
I couldn't of been happier with everything you do a very big thank you.
Emma and Becky were both excellent. They were polite, professional and proficient.
Service was professional and efficient.
Very efficient process. Excellent communication.
Amanda and Jack were both extremely helpful and reassuring during what to us was quite a stressful time.
Very quick response and explained everything.
New process to me and the staff explained everything very well to me. I may have asked the same question more than once on occasion but that was due to my misunderstanding rather than their inability to explain.
I thought Mark Ainsworth at Preston was amazing - he was really polite, professional and answered every email/call promptly and reassured me through the whole process.
Between Jenna and Olivia the transaction went relatively smoothly.Thank you very much to you both.
Really liked how prompt your emails were.
Claire did an amazing job.
I am very happy with the service I received.
Easy to deal with the company.
I was extremely satisfied with all the advice I have received and was very impressed by the speedy reply to my emails. Jessica Sidebotham who has handled my sale has been fantastic.
Very prompt on emails. Jade foster and Leah Howell have been great through out thanks to them.
Liked the good customer service of Lisa and Chris. Well done guys.
Very approachable, did all that was asked. I would recommend this service.
This is one of the fastest conveyance service I have seen in a while. Well done team Birchall.
Everyone was very helpful and efficient. We couldn't have asked for more!
Very prompt service
Jack Johnson and Amanda Martland have been fabulous. I will definitely use again.
Fantastic service very approachable and helpful
Very efficient and the same person dealt with our enquiries which made it easier. Natalie and Bradley were very helpful and worked hard to achieve our move date. I was very impressed and a big thank you for completing my sale and my purchase on time.
Liked that I could check the progress of my remortgage on line. Staff were friendly and organised when contacted by phone.
Very prompt and kept simple but effective. Service was brilliant.
We deal with Karen regularly and she is very approachable and gets the job done.
Fantastic service from Ben and Dan.
I must say Hannah Folds managed my case brilliantly. Very responsive, professional and patient, Hannah managed my expectation with a high degree of efficiency and urgency. Thank you Hannah!
Excellent service. Excellent price.
Jessica was brilliant.
Always quick to respond to questions and when we gave her a date we wanted to complete she made that happen, even though we brought it forward. We’re very happy!
Always quick to respond to questions and when we gave her a date we wanted to complete she made that happen, even though we brought it forward. We’re very happy!”
“Lisa Golland is amongst the best I’ve dealt with, with respect to conveyancing.Professional, prompt, courteous and direct at the same time as required. In my case, there was a lot of pressure to complete on my property. With the sellers solicitor chasing and also the mortgage taking more time than expected – I was given complete confidence that Lisa was 150% on top of the situation. Liaising with all parties as required to speed up and chase the process down to completion.
I would return to Birchall Blackburn to deal with Lisa again, should I require legal services, especially for conveyancing.”
S.W. and S.K., 24th October 2017(Customer Satisfaction Survey)
“Buying a house is stressful, however having good solicitors made it that much easier. I found them both to be very helpful and efficient throughout the duration of the process.I would like to say a special thank you to Rebecca, who I know was very busy near my completion date however she was always patient, polite and helpful despite my many phone calls! And she worked very hard to provide documents very quickly and to ensure the process ran smoothly.
Thank you to you both, I will certainly be recommending you guys to any friends or family looking to purchase a property!”
Anon, 20th October 2017(Customer Satisfaction Survey)
” A big thank you for making this very stressful time as stress free as you possibly could.”
“Lyn Cornish and Saddia Hussain have been fantastic.”
S.B-M. and J.B-M., Crawley, 16th October 2017(Customer Satisfaction Survey)
Ben Wilde has been a STAR!
A.T. and J.F., 13th October 2017(Customer Satisfaction Survey)
Tony Walton and Fiona Walton, 12th October 2017(Customer Satisfaction Survey)
Jai Fuller and Stephanie Debbage, Norwich, 5th October 2017(Customer Satisfaction Survey)
“Absolutely brilliant, Ben Wilde did an amazing job and I would highly recommend him”
John Lawson, 4th October 2017(Customer Satisfaction Survey)
“Very happy with service “
Mr. Mrs. Mocanu, Shepton Mallet, 2nd October 2017(Customer Satisfaction Survey)
“Very pleased to speak with same person most of the time. Very grateful to Maria and Emma for their help and first class customer service.”
Anon, 18th September 2017 (Customer Satisfaction Survey)
Fatiha Hakem, Leeds, 15th September 2017 (Customer Satisfaction Survey)
Anon, 13th September 2017 (Customer Satisfaction Survey)
Anon, 11th September 2017 (Customer Satisfaction Survey)
“Your efficient and professional approach was second to none”
Mr. Mrs. H., 7th September 2017 (Customer Satisfaction Survey)
Anon, 4th September 2017 (Customer Satisfaction Survey)
“We are 100% satisfied with the service we received.”
“Great service and very good at explaining things in layman terms.”

B.Martin, Bristol 13th June 2017 (Customer Satisfaction Survey)
“I would like to thank Birchall Blackburn Law for their services and especially Hannah Higgs for her very prompt and efficient manner. She was excellent at answering my queries and very professional and polite.”

Mr P.Pinto and M. Caires, Wolverhampton, 5th May 2017 (Customer Satisfaction Survey)
“Everyone was very helpful and dealt with everything quickly but I would like to particularly mention Saadia who has been fabulous throughout.”
Rating: 5.0 out of 5 Mr & Mrs L.S., Wirral, 20th April 2017 (Customer Satisfaction Survey)
“Emma was really good and efficient, especially coming up to completion, keeping us up to date with proceedings. All communications were polite, concise and easy to understand especially as we are first time buyers and new to the process of purchasing a house. ”
Kirsty & Andrew Wilson, Barnsley, 13th April 2017 (Customer Satisfaction Survey)
“Daniel Gardner was extremely helpful in all matters.”
Mr & Mrs Richardson, Bromsgrove, 13th April 2017 (Customer Satisfaction Survey)
“Huge thanks to Stephanie and Marie, they were great throughout the whole process.”
Mr D.S.M, & Mrs Z.A.M., Norwich, 11th April 2017 (Customer Satisfaction Survey)
“Excellent service, thank you.”
Anon 11th April 2017 (Customer Satisfaction Survey)
“I’ve heard lots of horror stories about solicitors and moving, even witness some through friends and family. As you might be able to understand I was quite worried about this process as this was my first time going through it myself.
Now I’m on the other side I can’t tell you how impressed I am with your professionalism and patience. These last 6 months have been quite tough.
My Partner (not on the mortgage) had been made redundant twice in the last 14 weeks.
I’ve lost a grandad to cancer and a friend to a hit and run.
You and Lloyds bank however have made buying a house extremely easy and stress free.
Thank you.”
Mr K.M. Worcester. 11th April 2017 (Customer Satisfaction Survey)
“Service was friendly and efficient.”
Mr & Mrs P.L.C. 4th April 2017 (Customer Satisfaction Survey)
“Service was friendly and efficient.”
Mr & Mrs P.L.C. 4th April 2017 (Customer Satisfaction Survey)
“I am very pleased with staff and service/info. I was a bit sceptical of not dealing in person but this service was brilliant and I would definitely recommend you to anyone that requires conveyancing services.”
3rd April 2017 (Customer Satisfaction Survey)
“Amazingly smooth process and fast responses. Haylie was amazing and I would highly recommend her to anyone. Dealt with everything so quickly and efficiently. Made what would normally be a stressful time so easy.”
3rd April 2017 (Customer Satisfaction Survey)
“I was very impressed with how all members of the team working on my case were all easy to get hold of and were all up-to-date with the particulars of my case. I was very impressed with the service and would definitely use you again.”
3rd April 2017 (Customer Satisfaction Survey)
“It was good. Big thank you to Royna.”
3rd April 2017 (Customer Satisfaction Survey)
“The conveyancing team were fantastic throughout, especially around exchange and completion, when we where on a tight deadline and there were some unexpected delays. I can’t praise Lucy and her team highly enough, thank you for all your help and support.”
3rd April 2017 (Customer Satisfaction Survey)
“Ben has been great from the start with explaining everything and keeping me up to date and going the extra mile and Dane too would recommend them to anyone :).”
3rd April 2017 (Customer Satisfaction Survey)
“I really liked that the person administrating the conveyancing, Daniel, always put a direct line on the emails/letters sent which made it very easy to get directly through to my solicitors office. I just want to thank Daniel for his fantastic service. Nothing was ever too much and he kept things straight forward and easy to understand. I really rate this company even though they are not situated anywhere near where I live. Daniel is a credit to the solicitors he works for.”
3rd April 2017 (Customer Satisfaction Survey)
“Very impressed by how helpful and friendly the team were. Felt comfortable asking questions or asking for help during the sale process. Would like to thank Simon and his team for their help and advice during the sale. I always got prompt friendly replies to my emails and phone calls.”
3rd April 2017 (Customer Satisfaction Survey)
“No dislikes, very good communication from yourselves.”
3rd April 2017 (Customer Satisfaction Survey)
“A refreshing change and stressless.”
3rd April 2017 (Customer Satisfaction Survey)
“Just like to thank Jade for all the work she did on helping and advising throughout my whole process of buying my house. Doing this alone was a scary thing, however I knew that if I needed any advice (no matter how silly it was), I could ask Jade. She always answered my emails straight away and I couldn’t ask for a more smooth transaction. Top Marks, very impressed!”
Rating: 5.0 out of 53rd April 2017 (Customer Satisfaction Survey)
“Brilliant service no complaints.”
anon 1st April 2017 (Customer Satisfaction Survey)
“Liked the convenience of dealing online and not having to take time to visit offices. Would recommend to any one that is using Purplebricks.”
anon 1st April 2017 (Customer Satisfaction Survey)
“Friendly and professional service and always got an immediate answer to telephone calls and emails. Will be recommending your services to anyone who needs a solicitor.”
Mr & Ms J.Finch 1st April 2017 (Customer Satisfaction Survey)
“Kept us informed as to the whole process. I would highly recommend you to others.”
Mr & Mrs S.B. 1st April 2017 (Customer Satisfaction Survey)
“Very pleased overall.”
31st March 2017 (Customer Satisfaction Survey)
“Laura’s service was fantastic. Answered emails swiftly and was always on hand to offer help and advice.”
31st March 2017 (Customer Satisfaction Survey)
“Prompt responses to enquiries”
31st March 2017 (Customer Satisfaction Survey)
“Kind, friendly and helpful.”
31st March 2017 (Customer Satisfaction Survey)
“Fantastic service. Keep up the great work”
31st March 2017 (Customer Satisfaction Survey)
“Very easy and straightforward”
31st March 2017 (Customer Satisfaction Survey)
More testimonials from our archives:
“We were very happy with Natalie Dickinson and her team for all the work they did for us buying our property.” 17th August 2016 (Customer Satisfaction Survey)
“You handled the sale of my property very well. I hope that the purchase of my new property will be handled in the same professional manner
Thank you” 17th August 2016 (Customer Satisfaction Survey)
“Great service provided!” 15th August 2016 (Customer Satisfaction Survey)
“Special thanks to Haylie for quick processing time of our application. Thank you.” 15th August 2016 (Customer Satisfaction Survey)
“Fiaz and Andrea were brilliant!” 15th August 2016 (Customer Satisfaction Survey)
“Have to say that your employee Fiaz Khalid was brilliant in dealing with my case.” 15th August 2016(Customer Satisfaction Survey)
“I had no problems with all the staff I dealt with, they were helpful, polite and answered all of my concerns in plain English without the legal jargon” 15th August 2016 (Customer Satisfaction Survey)
“I had reservations re internet but I have to say it was excellent. The staff we dealt with are a credit to the company and I would have no problems recommending you to anyone. Well done.” 15th August 2016(Customer Satisfaction Survey)
“Very friendly – thank-you Haylie and team for answering all my many questions. I am just so pleased that I did not have the same sort of solicitor that my buyers had! Thank-you!” 11th August 2016(Customer Satisfaction Survey)
“I think you gave a great service and you were very pleasant throughout. You responded to calls or emails very promptly and I’m really pleased I chose your company to help sell my house.” 11th August 2016(Customer Satisfaction Survey)
“Friendly and helpful approach” 11th August 2016(Customer Satisfaction Survey)
“I am grateful for the service provided and the speed at which the transaction was completed…it was handled with speed and my deadline was met, to which I am very grateful to Charlene Hickman and her team.” 9th August 2016(Customer Satisfaction Survey)
“Katherine Greenhalgh and Sharon Parker were excellent at dealing with the purchase of my property.” 9th August 2016(Customer Satisfaction Survey)
“Communication was very professional” 9th August 2016(Customer Satisfaction Survey)
“This was the second time with Birchall Blackburn Law and again they were impressive. Sale fell through 2 times before completing but the solicitor and her assistant handled everything just fine. Thank-you!” 9th August 2016(Customer Satisfaction Survey)
“Polite and professional. I also found Natalie Horan very professional, knowledgeable and helped massively with all my questions and concerns – many thanks.” 9th August 2016(Customer Satisfaction Survey)
“Extremely efficient. At first I was dubious about using an online company for my sale and purchase and was even advised against it! However in both the sale and purchase of my property these guys have been fantastic. I would even go as far to say they by far outshone and out performed the high street solicitors employed by my purchaser and seller. I was constantly updated on the progress of everything and was totally impressed by how my emails and phone calls were answered by the same people who were assigned to my case. Saved a fortune by using this company and not going to a high street solicitor. A massive thank you to George Bokuchava and Nathan Bennett. Would highly recommend this company and thank you so much for your fantastic effort.” 9th August 2016(Customer Satisfaction Survey)
“Initially I was sceptical to take out their service but once you past the initial registration and you have a dedicated solicitor it all ran very smoothly. Very responsive via email or phone call, all completed as planned. Overall quite pleased with this service.” 9th August 2016(Customer Satisfaction Survey)
“Very good at ensuring problems were solved as soon as possible. Would like to particularly praise Jade & Haylie who persevered with my case through problem after problem and ensure we completed as soon as possible” 8th August 2016(Customer Satisfaction Survey)
“My solicitor was great even when I was getting about stroppy as things weren’t getting done because of the sellers solicitors! I was very happy with the service and help I received from you and I would recommend and use you again if I was looking for a solicitor” 8th August 2016(Customer Satisfaction Survey)
“Tom, Samantha and Mark were always so friendly and understanding to talk to, they really took the time to explain everything and seemed like genuinely lovely people trying to do a great job.” 8th August 2016(Customer Satisfaction Survey)
“Emma, Diana and Andrew were excellent and worked hard for us, we are extremely grateful for their support.” 8th August 2016(Customer Satisfaction Survey)
“job well done, 5 stars rating, thank you.” 8th August 2016(Customer Satisfaction Survey)
“A big thank you to Fiaz Khalid for his assistance throughout the transactions.” 8th August 2016(Customer Satisfaction Survey)
“Amanda and Helen were very helpful and explained everything well, even when I asked lots of questions.” 8th August 2016(Customer Satisfaction Survey)