We are serious and catastrophic injury specialist solicitors with more than 30 years worth of experience.
We have helped thousands of people, and their families, to rebuild their lives and reach their full potential in terms of mobility, confidence and quality of life. We start by addressing your immediate needs as quickly as possible and we move on to secure your long term future.
We hold nine accreditations from the Law Society across our range of services, giving you peace of mind.
Our dedicated legal team of professional, understanding and compassionate people have a proven track record. We will support your whole family and provide you with regular updates at every stage.
Call 0800 988 1548 and speak with one of our specialists for free initial confidential advice.
Case study – warehouse worker receives £1.2 million in compensation after he was reversed into by fork lift truck driver
A warehouse manager, referred to as Mr S in this case study, had his life turned upside down after he was reversed into by a fork lift truck whilst working at a transport company. With the help of Birchall Blackburn Law, Mr S won a case against his previous employer.
The 43 year old suffered significant injuries including a severely damaged foot and ankle, the loss of toes, a crushed heel and brain injury. Despite fighting to save his leg for over 15 months Mr S’s leg was amputated below the knee. A swelling to the brain required two surgical procedures and left him with 50 metal staples across his skull.
A friend put Mr S in touch with Birchall Blackburn Law while he was in recovery from the initial surgery. An expert team was able to assess his situation and put a case together against his employer to claim negligence.
Birchall Blackburn Law experts supported Mr S by helping him with a major rehabilitation process, accessing physiotherapy, neuro-psychotherapy, a support worker and the purchase of a new home where he would be comfortable and could move around safely.
The transport company denied responsibility for the accident but Birchall Blackburn Law fought to hold the firm accountable, and Court Proceedings in Mr S’s case were issued in the High Court of Justice, Manchester District Registry. The case settled before trial and he received £1.2 million in compensation. Read more…
Case study – a 52-year-old man walked for the first time in five years thanks to a cutting edge prosthetic limb.
He was only able to consider the advanced prosthetic technology after we were able to secure an interim payment to help fund specialist rehabilitation. The compensation allowed John to buy a light-weight wheelchair and he was able to trial a state-of-the-art prosthetic leg, which has a micro-processor in the joint to allow him to walk. Using two crutches, John stood and walked for the first time since his injury when he tested the hi-tech prosthetic.
John said: “It has made me feel very positive for the future. It was just a trial of the leg but I enjoyed it and I’m hopeful that it can help change my life for the better.”
The compensation that Birchall Blackburn Law helped secure will mean that he can buy the prosthetic leg and fund additional private rehabilitation and support. John used to be a keen walker, mountain biker and footballer. That all stopped after his knee injury and he had to rely on his family and friends to help him in his wheelchair.
The compensation settlement could change John’s life in so many ways. It has already enabled him to get back to the day-to-day activities we all take for granted – and push him to do much more.
Reviews from across all our services
We would like to say a big thank you for all work done. Everything first class. We would definitely recommend you. Many thanks.
Just wanted to say thank you so much for all the work you have done for me recently. I am highly satisfied and greatly relieved to know that my affairs are now in order. Your personal approach and the fact that you visited me at home, were particularly appreciated.
"Sharon Parker was amazing and very helpful"
We have used this company on many occasions and have always dealt with Karen. We have always felt confident during all stages of the transactions that have taken place and that our best interests were at the heart of it.
Highly satisfied with Birchall Blackburn (Leyland). Both Michelle Carpenter and Collette were excellent throughout the process.
I found Michelle to be very effective in resolving issues/problems that arose during my move. She was also very good at explaining legal terms when I didn’t understand them. I would recommend Michelle to others.
Naeema has worked hard during what has felt like quite a lengthy process. She has been quick to respond to emails which has been helpful and appreciated.
Our case was particularly complex but we got there with the great work from the team at Birchall Blackburn Morecambe
Very approachable and understanding, everything I required.
I was really delighted with the care with which Saadia dealt with my Help to Buy. As it was a stressful time dealing with HtoB as well as working a full time teaching job, I was thrilled that Saadia was so patient with my constant emailing and also so fast in responding to my requests for updates and worries about deadlines. Great customer care and thoroughly professional. I would recommend her without any question. Thank you very much again Saadia. You've been brilliant
Excellent service, fast responses everytime. Great staff, no matter how many times you call always willing to help.
I was worried about completion of my sale of my house being completed due to the issues with the Coronovirus. Every email replied to expeditiously. I would have struggled financially if the sale had not met the deadline as it would have been put on hold. Knowing I was downsizing as live alone and was currently paying for the bills for two houses they pulled out all the stops to ensure it went through on time. Amazing.
Karen Williams at Birchall Blackburn was amazing! My completion was due in the midst of the Coronavirus pandemic and just as the UK was locking down. Karen was able to help pull completion forwards to avoid the lockdown and mean I could move. Nothing short of miraculous! Well done Karen and thank you!
I really struggled with the legal terminology. My team were supportive and replied to all my enquiries very quickly. Carly Helme recognised a problem in a large chain - she was proactive, professional and without her diligence I honestly believe the chain would have collapsed. Though stressful at times - Carly and her team kept the situation calm and always moving forwards. Thank you Carly and your team.
Karen and her team were very easy to deal with and took the stress out of the whole process. I can't thank them enough for their guidance and help through this process. As first time buyers we felt they clearly explained what we needed to do and when, providing assistance along the way when we needed it.
Thank you for your efforts in seeing our house sale and purchase through to the bitter end. Despite the sale falling through once, our title defect/ground floor flat, a general election, leaving the EU, a rentcharge hot potato and now the UK lockdown, you have carried on regardless - an amazing job.
We are now in our dream home with a beautiful garden - all thanks to you.
I was looked after very well all the way through the process even though a lot of legal stuff went over my head, they explained everything in laymans terms.
Superb service especially as we were dealing with grant of probate which added to the stress. I can only highly recommend this company for all of the help and support provided to me and my family.
Luisa Ruehle has been excellent and has handled our conveyance to a very high level of professionalism and customer service. Thank you very much Luisa!!
I was very inexperienced on the buying a house as this was my first home that I was getting a mortgage and was in contact with Birchall Blackburn Southport, through my mortgage broker, and I couldn't be happier with the services that they provided, everything on the legal responds with the council and perpetration of completion of the house transfer was taken care of and made the journey so smooth for me and stress free. would definitely recommend them to family and friends.
After having a nightmare with our previous solicitors, I really didn't want to go through this all again, and I assumed they were all the same, but I was wrong. Birchall Blackburn have been fantastic from start to finish, from the simple things like calling me to introduce themselves, and being able to upload passport documents to their online portal rather than sending them off (something I was dreading doing in case they got lost). Our contact changed from Muhammad to Joe Witkiewicz and Joe has been so good, answers emails straight away, and was really helpful in advising me on how to transfer funds quickly. He never ignored me when I emailed him, was always on the other end of the phone if I called, and never belittled me if I asked a stupid question. We are due to complete in 2 days time and I am so excited. Thank you so much Birchall Blackburn Law for showing me not all solicitors are the same! Can't recommend them enough
Excellent service, particularly liked the pro-active thinking and approach that Julia had. No question was to much trouble as answer, all queries dealt with in a very professional and effective manner. Very happy with the service I have received.
Used them to change my mortgage provider. Excellent service, quick and clear answers to any queries /questions. Whole process was easy and I was kept informed of progress throughout.
Good service. Ryk W. was always responding to my emails. I am happy to move to our new house after 3 months after we seen house first time. Whole process wasnt too long even though we had quite a long chain. Recommend this company. Everything can be done via email so time saving specially if you are not from Manchester.
Tragic circumstance handled with the upmost respect
September 2018 my younger brother was unfortunately killed in a road traffic collision. After months of independent research seeking professional help and advice, I came across a charity called RoadPeace for road crash victims. It was here on the RoadPeace website where I found Birchall Blackburn law.
I was dealt with by Robert Jones who, from the very beginning was a beacon of hope to my family at a time when we were grieving.
Robert’s professionalism was shown through the way he has always handled myself and my family, with complete compassion and empathy throughout the 17 months he has handled my case. I have also had the pleasure of dealing with Mervin Smith who I can also speak highly of.
Both Robert and Mervin are completely professional and are a credit to Birchall Blackburn Law - I can definitely recommend Birchall Blackburn Law for anyone seeking professionalism and respectability.
Very professional. Perfect.
Well pleased with all those I spoke to.
Amy was first class in all respects!
Excellent.
"We recently instructed your company to deal with the sale of a property. We would like to say how pleased we were with the service that we received from Natalie Dickinson and her team, especially Bradley, Jenny and Rebecca. Your staff were helpful, efficient and always answered emails and phone calls promptly. We always said we would like a quick completion and feel that your staff's efficiency made this possible.
We would have no hesitation in recommending Birchall Blackburn to anyone."
"Just a quick note regarding the service provided by Emily Moon and Olivia Franklin in the sale of the above property. Both were a pleasure to deal with, were efficient in providing timely responses and very helpful in answering our queries."
Excellent knowledge. Thank you so much.
"I would just like to thank your team for representing us with the sale of our house. It was a stressful time but Mathew Wignall was always very helpful and professional. He answered my emails very promptly. I would definitely ask for Mr Wignall if I need a solicitor in the future."
Courteous, friendly, approachable service. Recommended by a friend.
Excellent. Very pleased with everything.
All staff I met were extremely polite, helpful and got me through a traumatic time.
I was very impressed with the very efficient service my wife and I received. Very professional. Keep up the good work.
All was well.
Smooth, straightforward and hassle-free.
Janet explained everything very well.
Everything excellent.
Michelle was lovely and very informative and patient throughout a difficult time.
Efficient
Very friendly meeting. Everything was excellent.
It was a very relaxing experience, making the whole process very easy for us.
"Absolutely nothing. Haylie was flawless in her communication and extremely proactive in helping to push through both the sale and purchase of our respective properties.
We could not have asked for better legal/conveyancing support from Haylie. She is a credit to your business and I would recommend her (and the wider business) to anyone. Thank you, Haylie!"
"I would like to say thank you to you and your team. I would also like to give special thanks to Joe Witkiewicz for his hard work, advice and getting completion done to a satisfactory and speedy conclusion."
Very courteous – good advice, very helpful and explained clearly for the ‘layman’. Thank you, again, Leanne.
As far as I’m concerned you are A-OK. Found your info on the internet and never looked back since then.
"Saadia Hussain was always helpful, and demonstrated excellent customer care."
Very satisfied with the service.
Very professional. Spot on. Thank you.
I heard about Birchall Blackburn Law through a friend. Everything done quickly and efficiently. Could not improve on the service I was given, very good and friendly, conducted by Anna Marie.
I heard about you from my daughter. As far as I could tell, everything was handled beautifully by Mrs Knipe and Laura (lovely).
Everything positive.
Very pleased with everything. Perfect in every way.
Explained things simply.
Very professional yet down to earth and friendly.
Very professional.
Would recommend to family & friends.
Very pleased with service.
Always happy to listen and act promptly. Very professional, prompt and friendly – approachable at all times.
Excellent service. Very satisfied with the service provided.
Excellent service – very friendly.
First class. Thank you.
"I am writing to express my thanks for the excellent service provided by Sharon Parker and Suzanne Rowan. I was very impressed by their service. Sharon and Sue were brilliant in helping me. Obviously, buying and selling is a stressful business and their efforts made the whole process much easier for us. What I really appreciate is that they answer every query really quickly and in a very clear manner.
I have already recommended and will certainly come back to them.
I thought you should know how pleased I am with their work, how well they represent your firm and how they are pleasant and efficient at the same time."
Excellent service! Emails responded to very quickly. Amy was very helpful and answered any questions we had.
You do well by explaining things in English that I can understand. Thank you.
"Responses to emails were always prompt and questions asked were always provided with good answers. It meant we were able to deal with an unfamiliar process without issue and we would be happy to use your services again in future should we need to."
"I would like to take this opportunity in praising the fantastic and professional work done for me by Stephanie, once again.
I have dealt with Stephanie in the past, and nothing is too much trouble for her to see too."
"We would like both Olivia and Emily to be recognised for their professionalism, hard work, prompt actions and availability to assist throughout the process. Selling a property is a daunting process that was made so much easier for us due to the help and guidance of these two very approachable and most pleasant ladies."
Made a difficult job easy. Very professional.
Highly satisfied
Questions were answered immediately. Felt like a valued client at all times.
"Haylie dealt with my case and I am so happy that she did. She is a true professional and dealt with this purchase efficiently. Thanks to her and her team for their hard work."
"It has been a wonderful experience to work with a dedicated conveyancing team and I am very very impressed with their efficiency and punctuality. I must thank the team for their commitment, advice and guidance in order to successfully complete the process. Frankly, this wouldn’t have been possible without the team’s desire in helping. Therefore, in this regard, the team deserved to be congratulated for what they have achieved. If I should rate on point basis then I give them 10 out of 10."
"I hereby write to you to commend the utmost diligence and professional duty of your colleague Jessica Sidebotham. She clearly takes her role seriously and has been extremely helpful answering questions in the most pleasant way. She has guided me through this purchase with ease."
"Anna Nodwell has been very helpful in dealing with our transfer of deed, in what was a complicated transaction. Anna was very informative and we are very grateful."
"I just wanted to say how great Emma Pomfret has been with dealing with my purchase. If I’ve ever had any queries they were answered within the hour and every stage of the process went through without delay. I could not have had a better experience and I feel a lot of it was down to the swift work from your side."
Highly satisfied. We are pleased with everything you did for us.
I found Jessica Turton to be friendly, helpful and very patient. I was very satisfied with all my dealings with you.
Excellent service!
Total satisfaction and a feeling of security regarding my situation. I feel confident and at complete ease with the service I have received.
Amy explained very well. Excellent service – can’t improve on the service received. Would certainly use BB Law again – I was very impressed by their efficiency.
Grateful for the service rendered. All very satisfactory.
I would like to thank Sally Abrams for all her kind and expert advice, support and understanding through this very painful and emotional journey.
Very understanding and supportive.
I liked the way I was able to phone and speak to someone who was willing to up-date me on any new developments. I was never made to feel like an inconvenience. A good, professional and friendly service. Keep up the good work.
Fully understood my requirements. Fantastic friendly service.
First class support.
Always courteous and friendly. Human approach, made to feel at ease.
Very pleased.
Very professional. Excellent customer service.
Jessica Turton was very professional.
"Excellent professional service. Wonderful. Thank you."
"I was recommended to your company by the Halifax in Epsom, Surrey and felt that the level of service was excellent (plus, plus, plus) and the two /three people who dealt with my correspondence were professional, efficient, and I really felt in safe hands - they all deserve a pat on the back.
Julie, Jennie, and Charlotte were excellent.
Any business is about people, and although I have never met these people, they were a credit to your firm."
"I just wanted to drop a note to say how efficient Emily Moon has been from initial contact to completion today. She has always been available when needed via call or email and provides very prompt responses, during a property transaction this is key and I’m sure you’ll agree this makes the process more smooth."
"Purchasing this property as a property company was completely new to me. Anna Nodwell has been extremely helpful and patient with the entire process.
I'd certainly be willing to recommend Anna to friends and family and would be happy to have her help with any future purchases of my own."
"I have recently used your company for the sale and purchase of properties. I just wanted to express how pleased my family and I were with the service we have received from Karen Williams and Lauren Worswick."
"I would just like to drop you an email to let you know what an asset Emma & Becky are to Birchall Blackburn Law. They were absolutely wonderful in assisting with my sale and purchase. They exceeded my expectations and I will definitely be using them again for the next move in the future. Every single email and call I made they were always available to speak to straight away and made the process so much easier."
"Anis Patel, our solicitor was exemplary. Always quick to respond, efficient and also providing advice and reassurance through a difficult situation.
We have recently had to deal with several solicitors and Mr Patel really stood out with his professionalism, accessibility and organisation.
I wouldn’t hesitate in employing his services again and recommending him to friends/ family."
"I would like to thank Birchall Blackburn Law, and in particular Ben Sunderland (who had to deal with rather more than was originally anticipated!), for dealing with my recent remortgage in an efficient and timely manner."
"Emma Pomfret and Rebecca Thornborrow kept in touch with us throughout and were very helpful and responsive. Our house sale and purchase went through quickly.
We would definitely recommend Birchall Blackburn Law to friends and family."
10/10. No room for improvement.
Excellent staff. Very welcoming, very polite and helpful. We found the service excellent.
Kept me informed and everything explained well. I am very pleased with your efficiency and prompt attention.
Very good. Could not have received better instructions.
We found Michelle to be very helpful and she made the process simple to understand. The service fully met my needs.
Very satisfied with the whole procedure.
Kristina was extremely helpful and very efficient. Kristina did very well and was most informative.
Had dealt with Janet Palmi in the past and pleased that she is now at Birchall Blackburn. We wanted to continue with Janet and made enquiries. Great prompt service, well explained and would certainly continue with Birchall Blackburn.
Excellent service. Thank you, Amy.
Excellent communication at all times. Very patient. I find it difficult to suggest any way to improve your service.
A pleasant professional experience. Treated with courtesy and patience.
Janet put us at ease from our first meeting. Highly recommended, excellent service – and a welcome drink! How can you improve on excellence? We are so happy that we chose Birchall Blackburn Law. Thank you so much.
Really professional and sympathetic service, especially Rosemary Johns.
I was treated with respect and courtesy at a very difficult time in my life.
Very good advice given.
Very warm and understanding manner. Reassured I was in safe hands.
Happy with all your help.
Amy provided my mother with a timely and efficient service. Her willingness to conduct most of the consultations and signings at my 95 year old mother’s home address, at her own suggestion, was greatly appreciated.
From the first phone call meeting and then when Susan took over, she got the best experts on board with my case. It couldn't have been better. Thank you!
This was a very hard time for me and my family, and I always felt I could call and talk over any concerns I had. If I was to need legal help in the future I wouldn't hesitate to contact you.
We found Anna-Marie very pleasant and efficient. Even though we were very nervous, we were made to feel at ease.
Perfect.
Just a few words to say how professional and efficient Birchall Blackburn were during the sale of our business. We were at all times kept informed of progress and Jennifer McGowan particularly was brilliant and bought our completion in on time.
I am very pleased with the way Susan Liver dealt with my clinical negligence claims against the NHS Foundation Trust. She handled the claim in a sensitive manner. I felt I understood everything that went into the case. I found Susan to be approachable, understanding and trustworthy. The monetary compensation I received is life-changing. I feel Susan does a good job and is very understanding of a client’s needs. The team at Birchall Blackburn are just brilliant.
Excellent service from all departments.
Excellent service from all departments.
Dealt with kindness and competence.
Thank you for all your help.
Very happy with service. Have used Birchall Blackburn Law for a long time and always been happy with them.
Flawless service. Kind, courteous, professional. Excellent.
Janet was very professional.
Total reassurance at all times. All matters were discussed in a clear manner. I was particularly grateful for the home visit, it was very much appreciated. I feel quite confident that my personal matters are in safe hands. Thank you.
Amazing service, highly recommended. Thank you.
All good.
Very well treated. Very well pleased with your service and Miss M Diamond.
Attention given to us without delay. We are very satisfied with the attention given to us and the outcome.
Excellent service.
Couldn’t be treated better. Can’t suggest any improvement. Everything was done well.
Andrew, Jasmine and all the staff who dealt with my claim were excellent. They guided and helped me through a very difficult period after my accident. They are truly professional and I can't thank them enough.
Thank you so much for all your support and advice throughout my case...
You have the ability to listen, to get a true understanding of our needs and to offer a choice of appropriate solutions with an in depth description and without any pressure whatsoever. Stress-free and professional service. We received instruction and advice in a clear professional manner throughout the process.
You have the ability to listen, to get a true understanding of our needs and to offer a choice of appropriate solutions with an in depth description and without any pressure whatsoever. Stress-free and professional service. We received instruction and advice in a clear professional manner throughout the process.
Very quick, professional and excellent service. Thank you.
I would just like to thank Sally Abrams for her candour and support during the arduous marathon.
Nothing was too much trouble. Excellent service. Well satisfied.
Amy was helpful at all times.
Very pleased with the service. All members of the staff were very helpful.
Very efficient.
Really good service and a nice cup of tea.
Very clear and professional advice. I regard BB Law as an excellent company who provide a quality service.
I doubt you can improve on excellence.
You helped when nobody else would, and that was truly appreciated. I wish you all the very best, you deserve it, a helpful, honest, compassionate solicitor...
Amy has been an excellent representative to our family. She has been supportive, kind and caring to us all at a very difficult time for us. We couldn’t have hoped for anyone else to look after us. Nothing could have been better. Amy has been compassionate, caring and supportive at a terribly sad time for us all. Just excellent.
Amy was very professional and approachable.
Excellent service.
Louise Allcock completed the sale for me, and I can’t express how pleased I was with her service. I found her to be thorough, efficient, and was impressed with how rapidly she progressed the sale. She made my involvement easy and understandable, to someone with little knowledge of selling a house, and regularly anticipated my questions and concerns. I would be very grateful if you would convey my most sincere gratitude to her for making the whole process effortless for me.
I would also appreciate this opportunity to draw your attention, in particular, to Ambia Khatun.
Ambia is part of Louise’s support team, and was my point of contact with Birchall Blackburn Law. I must say that Ambia made my contact with your good selves an absolute pleasure. She is an intelligent, caring, patient, and understanding lady. She made my experience with your company most comfortable. She was professional, courteous, and went that extra mile when responding to my enquiries and providing information. Thanks to Ambia, I wouldn’t hesitate to employ Birchall Blackburn Law again should the need ever arise, and I would offer my most heartfelt thanks if you were to recognise her involvement too.
I wanted to take the time to convey my satisfaction with the level of service I have received from Emma Pomfret and Rebecca Thornborrow.
Throughout the process, I was kept informed. The professional manner in which all the procedures were followed was exemplary. They were both very easy to work with. I have no issues to report. All tasks were completed in a timely manner. Even through the period when Emma was on annual leave, Becky took over seamlessly and kept me informed.
I have no concern in recommending Birchall Blackburn Law and their services to anyone else should the situation arise.
Your Team performed in an excellent manner, in particular Simon Taylor and Marie Wilde.
All concerns, queries and details completed in a timely manner.
Professional to the highest standards.
I would not hesitate in suggesting Birchall Blackburn to family and friends and would utilise your service again if needed without hesitation.
Please can you pass on my thanks again to both Karen and Lauren. I would like them acknowledged in every way for exceptional service to me. A special thanks to Lauren for her compassion to me. Her support and service was invaluable.
I would like to say how helpful and efficient we have found the team that have been dealing with our transaction. Emma Hill and Hannah were very helpful, professional and quick with responses.
Thank you to Sally Abrams for everything, you were great.
I’d very much like to thank you for the invaluable help and support you have given me throughout this lengthy matter. It has been a challenging time for me at best, distressing and very sad at worst. Your approach has provided me with much more than a professional service: your calmness and empathy has eased my anxiety; your sound judgement has eased my worry; your positivity gave me hope; your accessibility gave me assurance and confidence, and your expertise has achieved a successful outcome.
Thank you for helping me throughout with this case.
You have been very professional, empathetic and considerate and knowledgable throughout.
Thank you and I wouldn't hesitate to recommend you to anyone for your services.
Perfection. Keep up the good work.
Excellent service. Everything was done well.
Good service.
Fair and helpful service. Thank you for prompt response.
Fast and efficient. The only will accredited solicitors we could find on the internet.
Very happy with everything. All went well. Thanks for the home visit.
The service was excellent and very helpful at all times.
Amy was lovely and explained things clearly in an understandable way.
Brilliant support through the process. I've already recommended to friends.
The professionalism of both Julie and Jess was outstanding throughout. They answered my queries promptly and dealt with the challenges raised efficiently, doing what they said, when they said they would, and always keeping me in the loop. I can't recommend them highly enough.
We had a very stressful time buying our property a couple of years ago so were worried about selling it. With Birchall Blackburn it was a breeze. We were really impressed with the support staff. Not once did we ring up and no one got back to us. Particular thanks to Marie and Katharine who were very supportive and transparent during exchange and completion. We would instruct them again.
Everything went pretty smoothly than I was expecting. Very pleased.
Johnathon Wright was very helpful and extremely professional. We highly recommend him and shall be most happy to have him in our future transactions.
We were very impressed with Johnathon Wright and recommend him very highly.
Johnathon Wright was excellent and we highly recommend him.
Ben Wilde was great to work with and extremely helpful.
It was just a helpful, efficient and friendly service from beginning to end.
Such a great team to deal with. Efficient, proactive, agile. Just an absolutely fantastic team. Thank you so much to Sharon and the team. Just an amazing service from start to end.
Excellent service provided throughout. I will not hesitate to use Nabila and Mark in the Preston team when I come to purchase my next property.
Very polite, professional and personal service.
Efficient, friendly and understanding.
Very pleased with service.
Excellent service and clear understanding of important information. Many thanks.
Very good, pleasant service.
Extremely informative. Very helpful.
Everyone helpful, friendly. No issues whatsoever.
Very professional service. Clear and honest with regular updates.Excellent result.I want to express my gratitude to Rob and the staff with the way my case was dealt with.
Exceptionally good service.
Good service all round.
Staff courteous and helpful at all times. We have been with them for about 40 years.
Good service and polite.
The service is efficient, staff very helpful land friendly. Legal representative extremely patient and helpful, offering expertise and ensuring that I was entirely satisfied.
The service is efficient, staff very helpful land friendly. Legal representative extremely patient and helpful, offering expertise and ensuring that I was entirely satisfied.
Extremely good service.
Michelle was excellent, very patient and informative.
Very satisfied.
Well satisfied. Thank you.
I was very impressed by the prompt responses I received and the support I received from the team working on behalf of me.
Hannah,handling our case kept us informed on progress and was most helpful at all times.
I have been extremely happy with Hanna Smith. She made the whole process easy and worry free. She is truly a valuable asset to your firm and I have no hesitation recommending her.
Very good people to deal with always helpful.
Karen Williams is a STAR! She needs to be Promoted!
I’d just like to take this opportunity to thank Simon Taylor for helping me with particular things I didn’t understand as this was the first time I’ve purchased a property so there was plenty of information I had to digest that sometimes confused me however he made my experience much more comfortable to understand so thank you very much.
Saadia Hussain was a very lovely, understanding and supportive lady. She should go far.
Excellent communication and prompt handling of the case.
Very efficient and made the whole process easy.
Harry Morris and Naeema Valli were very helpful and explained things well to me. I was a bit unsure about using a company that were so far away but the service was efficient. Harry Morris and Naeema were patient with us as we did not know much about the buying (a house) process.
Very impressed with the service by Emma and Rebecca. will definitely use them in future.
Olivia gave a good personal service with phone calls and updates.
Level of communication and the ability to have any queries answered promptly was brilliant.
Every member of staff in Sharon’s team were polite, professional and very helpful across the board. Would not hesitate to use them again.
Surekha and Leah were extremely efficient and friendly and I will not hesitate to recommend them in the future.
Brilliant service. Love it. Third time I've used you and will do so again. People knock online conveyancing but you can't beat BBL for price and service.
My queries were promptly responded to and issues clarified.
Very good service, Claire looked after me very well.
Excellent communication. The customer care I received went above and beyond, care & consideration to my personal requirements was treated with the utmost respect. Thank you all.
The response time to emails was very fast, and any questioned asked was always answered.
Natalie Horan and Jessica Sidebotham were excellent and always returned calls emails etc promptly.. thank you.
Great helpful staff. Brilliant service.
Rebecca and her team were fantastic.
Very thorough and informative. Jon had excellent customer service skills.
Extremely helpful and efficient.
Thank you Claire and Emma for doing a great job in timely fashion.
Carly & Joe we’re both very professional and helpful.
Overall I'm happy with the handling from start to finish of my business and would like to thank all involved.
Outstanding as always.
Leah Howell and Jade Foster were excellent and very helpful with everything.
Full marks to Saadia Hussain, who was allocated to my instruction. Prompt responses, easy to understand and charming and personable on the telephone.
Very professional & friendly.
Extremely helpful and professional at all times.
Excellent service. Communication was first class and all questions and queries answered promptly.
We would like to again thanks our solicitor Naeema Valli for the excellent service she provided for us. Exchange was completed very swiftly and efficiently.
I would like say how good the Team were :- Emma Hill, Claire Plumbley and any one I spoke to out side of these two. Please give them a big thank you.
I was dealing with Karen Williams & Ben Sunderland, the service I have received was amazing and I really could thank them both enough. I would just like to say a massive Thank you to Karen Williams this is now the 2nd time I used your company and Karen has been amazing, It is a great relief to know that nothing was ever to much.
Very good
Excellent
Very professional
Perfect. I would highly recommend you to my friends and clients.
As a first time buyer I had no idea what to do. Carly and Joe were great at answering any questions I had and chased up any queries I had.
Very nice people and went very smoothly. Thank you very much.
Excellent service thank you would recommend to my friends.
Amanda was extremely professional at all times and very thorough.
Found you when applying for Court of Protection. Have used many times since. Extremely likely to recommend Birchall Blackburn Law.
Found you when applying for Court of Protection. Have used many times since. Extremely likely to recommend Birchall Blackburn Law.
Excellent law firm – would recommend. You do everything well!
Very efficient and helpful at all times. Thank you for everything, 1st class work.
Just a thank you for all your hard work on my divorce case these past two years. Your kindness and understanding made a very difficult time in my life more easier to bear.
Please pass on my thanks also to your staff who I had dealings with along the way, they were helpful and professional at all times.
I wish you all the best for the future and hope we meet up again soon in different
circumstances.
I would classify their service as ‘worry free’, for which many thanks.
Janet was brilliant throughout. We have used her twice now and no complaints.
Dealt mainly at the Morecambe office with Jamie, Rose and Vicki all very helpful and professional.
Very good communication throughout the whole process. Your team especially Lisa kept us informed at all stages of the process
very satisfied with your overall service.
I would like to give a huge thumbs up to Ben Wilde, he was extremely helpful to cater my needs and timelines.
Very thorough service. Really cared and went the extra mile to ensure I understood what was happening at each stage. Nothing seemed like too much bother.
Thank you for supporting me through my first house purchase.
Sherilyn Jones was very helpful and prompt and I will like to appreciate her.
Easy to deal with Ryk and Dane who were prompt in communicating with me and acting on my instructions.
Both Lyn and Rebecca have been absolutely wonderful in a very stressful chain. The end result was a thoroughly successful completion even though in some aspects were out of their control. This did not stop them progress chasing relevant parties ensuring expectations were managed on all sides for a smooth transaction.
I praise their response times when dealing with requests. My biggest bugbear is long delays but Lyn and Rebecca always responded promptly whether by phone or email. I always felt that my case was being worked on and was kept fully up to date with any developments.
I’d just like to say how brilliant Matthew Wignall was. I’ve never sold a house before so wasn’t sure of the process but he really helped me, gave good advice and was always quick to respond when I had any queries.
Everything was clearly communicated in a timely fashion and I always felt confident that full attention and diligence was applied to the process on our behalf.
Jade Foster was totally outstanding in her due diligence with all the paperwork sent out to us to complete. Her calm measured approach helped ease our stress as we were approaching completion!
I felt confident with the service. An efficient, welcoming environment.
Very pleased with your service.
Informative and courteous. From the initial contact, the review of our existing situation was conducted extremely well; informative and efficient. Leanne was sensitive to our needs.
EXTREMELY LIKELY to recommend. Very well looked after. Everything went very well.
Many thanks to Sally Abrams for her prompt and efficient response in this matter.
Everything was good.
Very helpful lady.
Carry on as you are.
Carry on as you are.
Friendly. Professional service. Always available to answer my queries.
Great Friendly service.
When we were assigned Michelle Carpenter both estate agents selling our house and the house we were buying commented on how good she is.
I too can now say that Michelle Carpenter is excellent, great comms, very efficient
Not everyone gets a Michelle Carpenter to do their conveyancing. She's great.
Excellent communication.
The time we spent with Birchall Blackburn was songstress free. Every one I spoke to was so helpful and attentative. Thank you for making my first time buy easy.
Yes Jade and Leah should get a promotion and a pay rise!!
Well done to the company system and you team.
Was very pleased with the service we received, and would definitely recommend in the future.
Overall very impressed, top Marks.
Sally Abrams has always been very supportive giving clear advice in a professional and friendly manner.
Friendly service and very efficient.
Saadia was very good. Great communication and worked hard to resolve issues quickly. Will definitely recommend the service.
Mark has been totally amazing! He is a credit to you.
Nothing to dislike. Very friendly atmosphere throughout. I felt everything was being done to speed up the process.
We was very happy with Jenna and Olivia they was very helpful and kept us informed and made this sale of our home seem a lot easier would recommend and use again.
Helpful, professional service.
I liked that I could speak to Jonathan directly and that I didn’t have to leave a message.
Very helpful and very efficient.
Efficient and professional.
Excellent service throughout. Really impressed with Leanne’s attention to detail and guidance through a complicated process. 10/10. Wish we had used you from the start.
Sarah was polite, friendly and very professional at all times. A pleasure to deal with.
All round very pleased.
Well pleased in all aspects.
Excellent service, very attentive. I am very happy with the service provided.
Always a pleasure to speak to Janet.
Excellent & informative service.
No complaints. You did very well.
All service was excellent.
We were recommended BBL by a friend and have recommended BBL to others.
Thank you so much for all your efforts and hard work!!
You have been so supportive to me.
I am very pleased with the way you have conducted the case from the on set, and I want to thank you. God bless you!
We have had recurring issues and every time, Amanda has been really helpful.
An excellent service provided by Amanda Long. Amanda brought my divorce to a swift end after years drawn out by another company.
Thanks to Amanda.
Excellent service and communication regarding legal process.
I feel pleased that Amanda was very professional and helped us to regain control of the financial/children situation from what started off quite nasty.
You were brilliant - 10/10.
A special thanks to Amanda Long, she is a massive credit to your business.
Thanks for all your help.
I honestly can't praise Amanda Long enough. Always listened and acted on my wishes.
Amanda Long acted on my behalf, she was extremely understanding, full of empathy, spoke in easy terms. She went above and beyond to contact victim support on my behalf.
I found Amanda Long very helpful, very understanding to the matter I put forward. I would highly recommend her service as a solicitor to friends and family.
Amanda Long was always very helpful and patient which made a very difficult time less stressful than it already was. Very professional and no false promises.
Thank you for all your care and advice during a difficult period in my life. You were professional throughout and I trusted you ‘had my back’ and felt secure in this knowledge.
Thank you for your help and assistance and if ever I need a solicitor for anything further I will be using your firm.
My case has been long and challenging to say the least. Sally has been an invaluable support both professionally and emotionally. I have found her approach refreshing, whilst remaining professional she managed my expectations sympathetically to ensure we achieved the best possible outcome.
I feel she is an asset to the company and will and have recommended the company.
Thank you so much for all your hard work and for listening so patiently. I’m on cloud nine… and can finally relax and start living. Good end result you acted in my best interests at all times.
Very professional, compassionate and understanding. I felt Sally knew me after only 20 minutes of meeting me.
May I thank you for your kind support as well as work to assist me in resolving matters.
I cant thank Sally Abrams enough for all her efforts. She worked tirelessly on my behalf. I would have no hesitation in recommending Sally Abrams.
Helpful, professional service.
We liked (and considered most helpful) your customer relationship management system (CRM) as it informed us of every key milestone and deliverable achieved. In essence, we were delighted with the service that you provided and would highly recommend you to friends/colleagues etc.
Extremely fast transaction and excellent communication.
No concerns whatsoever, would highly recommend to friends and family.
Sherilyn was brilliant at supporting through the process. Thanks for all of her hard work and the rest of the conveyancing team.
John is fantastic I would not use anyone other than John for all future property transactions.
All communications with Olivia were dealt with promptly, she was very understanding at how stressful it became at the end and she was very reassuring. I'd just like to say a huge thank you to Olivia and Jenna.
Everything was fine. Davina Roseberry and Emma Seddon were very easy to speak with and I felt happy with their advice. Very professional and made you feel at ease with it.
The service I received was excellent and done in an extremely good timely manner. Other than I received excellent service i have can only thank the company and Saadia for her excellent and quick work. My emails were responded to very quickly and very informatively. Thank you this process was made pleasurable.
A fantastic service, very kind and professional staff.
Fantastic and friendly service, I was kept up to date with every step of my first house purchase, very happy and would recommend to others.
Very helpful, friendly and proffessional!
Dawn, Sarah and Jessica were extremely professional throughout and kept us informed of progression with the purchase and always had our interest at the forefront. Very happy with the service and would definitely use Dawn and her team again.
Karen Williams and her team were very responsive, proactive and helpful. I raised a lot of questions being a first time buyer and all were answered promptly, in detail and at an understandable level.
I was very satisfied with the service I received. I really did give you a tight deadline which was achieved, and for this I am very grateful. I was very impressed with Sharon Parker and her team who were fantastic, please pass on my thanks to them for the challenge I set them! I would not hesitate to recommend your company to anybody and I would 100% use you again.
Thanks again to Sharon and her team.
I liked the promptitude and professionalism Jodie has shown throughout the whole remortgaging process. Jodie has been very helpful and professional, answering our emails faster than we expected. We'd love her to deal with our next buy-to-let purchase, if that can be arranged.
Excellent service, thank you.
Both Colette and Michelle were incredibly patient with me.
Quick, friendly and helpful. All round fantastic service, will recommend.
Very friendly staff.
Lisa Royle was always very helpful when I spoke to her on the phone.
I dealt with Carly and she was fantastic as well as her team. They were helpful and answered any questions we had. I would definitely recommend them to friends and family. Thanks for all your help!
Very polite, honest answers to my questions. Thank you , Lynn.
The office is very convenient for parking in Chorley town centre.
Royna was really helpful, particularly when we had questions closer to completion and generally kept us updated throughout the process.
Totally amazing service. Our solicitor Lisa Royle was amazing so responsive so would like to say a big thank you.
I would like to thank both Ryk & Dane for their hard work and efforts.
Friendly and efficient especially when overcoming challenges.
Katherine Greenhalgh was very good and must be a lovely person. This was my first experience with any dealings with Solicitors and selling my property - I was nervous and unsure. Katherine put me at ease immediately and made this experience pleasant.
Thank you very much to everyone. You are very good in what you are doing. I will definitely get in touch again when need it.
Ben is an asset to your company.
Efficient, professional service.
All emails replied very quickly. Thank you. Any our confusions and questions were solved and answered very quickly.
Excellent service. Amy was very caring and kind, listened and was supportive. She helped us understand the process and was very personable and helpful. We can’t thank her enough.
Very good.
As first time buyers of a new business, we were very nervous about choosing a lawyer. We almost went with the local firm who had recently completed the conveyancing on our new home. Thankfully we decided to take the broker's recommendation of Birchall Blackburn Law.
Always competent and friendly. I was immediately made to feel relaxed and in control.
First class service.
I was well pleased
Keep up the good work.
Very good.
An excellent service.
Hard to think of how service could be improved.
Staff were helpful and courteous and helpful at all times.
Professional, polite, calm and friendly. All good.
Staff very nice at all times.
The service received from Birchall Blackburn Law, has been second to none and we couldn’t have asked for a more professional team. At first, it was daunting to receive all of the paperwork required in one go but once we realised there was very little else for us to do other than wait for completion, it was fantastic. The standard of knowledge and professionalism was top class.
Will recommend you to others.
All is well
Excellent
Everything was explained clearly. Many thanks to Leanne and Shelley.
Excellent service. So pleased to have found a personable, efficient solicitor after much searching. I felt very comfortable. Thank you for your patience as I do not hear very well.
You communicate well. Very flexible with access to staff. Would you believe, an enjoyable experience.
Everything dealt with very efficiently.
I found Janet very helpful.
Everything was explained clearly. Many thanks to Leanne and Shelley.
Cathy was extremely understanding.
Professional informative, used examples to explain various points. Excellent service.
Janet was superb at all times, explained everything and told us to ring her anytime if we didn’t understand or are worried.
Thank you for excellent service.
Excellent service throughout.
We were very happy with everything.
Exceptional experience.
Jenny has played a pivotal role in completion of the deal in the final phase. She has been extremely diligent, punctual and simply splendid in communicating the progress of the deal that put my mind at peace. She delivered on every deadline she promised and on one occasion sacrificed her personal time after she had finished work to develop a document demanded by lender solicitors last minute.
A big thank you to Jenny in helping me complete this deal, highly recommended team of solicitors indeed.
My husband & I would highly recommend Birchall Blackburn especially Jennifer McGowan & Tony Coates, we spoke with Jenny regularly whilst they were overseeing the sale of business, she was always available to explain the process of stages we were at with the sale she also worked hard & succeeded to get completion done on the date we wanted.
I can’t praise Jenny enough for the work she carried out for us and the help she gave me during a very trying time. I never met Jenny but can assure you that the service she provided was over and beyond anything I expected. Jenny dealt with any issues I raised calmly and efficiently throughout the sale. Towards the completion of the sale of the business I felt many times that I could pull out because the buyers were putting me under a lot of pressure and seemed to be deliberately awkward especially on issues relating to the staff at the shop. Some of the staff had worked for me for years and I felt the buyers were unfair at times. Jenny resolved these issues quickly and efficiently and made the transaction much easier for us all. Jenny also assured me she would be available over the bank holiday weekend even though she shouldn’t have been working and said I could phone her at any time. I cannot praise Jenny enough for her assistance in all the matters and would recommend your company to anyone.
Jenny has played a pivotal role in completion of the deal in the final phase. She has been extremely diligent, punctual and simply splendid in communicating the progress of the deal that put my mind at peace. She delivered on every deadline she promised and on one occasion sacrificed her personal time after she had finished work to develop a document demanded by lender solicitors last minute.
I would recommend you to anybody.
Very satisfied with service.
Very satisfied and reassured that, as executors to my will, my estate will be in good hands.
Very good service.
Very professional and informative.
Lovely lady, made me feel comfortable. You are very informative and put me at ease. You have been my solicitors for 20 years or more.
We were very pleased with the service Lisa Royle provided. Lisa gave us clear advice and was very efficient and prompt in progressing the files. Lisa was also very easy to get hold of, and returned our calls quickly.
Jenna and Olivia were always prompt with emails and calls. They were just brilliant, I would recommend without any hesitation.
I just wanted to let you know how pleased we are with Natasha Bamford’s assistance. She did an excellent job with the staircasing and remortgaging of our property. The process was completed quickly and smoothly, and she kept us informed at all times.
I would like to advise you of the professional and efficient service of your employee Sophie Broadhurst. We would like to thank her for her excellent service.
Mark Ainsworth and Nabila Butt.
Both Mark and Nabila were great, I have worked with Mark many times before and have always had a brilliant working relationship with him, he is brilliant indeed, very prompt and helpful and supportive and always there for you, as is Nabila when he is away.
When speaking to the team on the phone they were very helpful.
Very understanding for a first time buyer.
Very efficient and easily accessible.
Great service.
Saadia has been absolutely brilliant throughout the whole transaction for our remortgage. I’ve never dealt with a solicitor that has got back to me so quickly, kept me up to date and provided reassurance where necessary. I would 100% come back to use your firm for any legal services in the future, even though not local to me. Please pass on our sincere thanks for Saadia for all her hard work and for making this process completely stress free.
Liked the efficiency and quick responses.
I have used many solicitors over the years and you have been by far the best. Very prompt, efficient and courteous. Thank you.
Can’t fault at all. Everything you’ve done for us has been done well. Can’t think you could improve the level of service you have given.
I’ve been a client for 60 years. Excellent service – thank you.
I have used Birchall Blackburn since 1971 and have always found them to be fair and helpful. Keep up the good work.
I have always found all staff very friendly and helpful and will always use Birchall Blackburn in the future.
A home visit was made available. You listen well. Very courteous and respecting.
Perfect service.
Liked the efficiency and quick responses.
I have used many solicitors over the years and you have been by far the best. Very prompt, efficient and courteous. Thank you.
As a first time buyer, my solicitor was very efficient and made sure I had the reassurance I need. Excellent service.
Amanda and Jack we’re always very helpful and easy to understand.
Sarah and Jessica were extremely helpful.
Thank you so much for the consistent communication in making the process as painless as possible.
Very professional and efficient service. Thank you.
Being keep fully informed - we more or less had daily contact and bearing in mind that we are based in the South of England and you were in Morecambe this was of particulate importance to us.
Hayley has been superb throughout We found her very thorough, prompt with her replies and clearly looked after our interests throughout. We particularly liked her very early morning emails ( around 7am !) We would also like to give Vicki whom we met when we first called in and spoke to her yesterday following completion. The Team Spirit clearly shines out her.
Efficient and fast.
Very helpful Julie and Jessica.
Surprisingly personal service. Very impressed by the people - especially the lead Solicitor.
Excellent service, Quick to answer all questions. Kept us updated, whole process seemed easy. Thank you.
Ben Wilde and Dane were so understanding and helpful at a very stressful time.
Royna was approachable and went out her way to help! Excellent service.
Thank you to Amanda and Jack for their timeliness and responsiveness throughout our house sale! Very much appreciated; great experience. Highly recommended.
Excellent Service - Thank you!
Very impressed with Naeema Valli and Harry Morris.
Sophie Broadhurst was extremely professional and efficient in her work. I am very pleased with her.
I think you were very helpful in my case and thank you for everything you've done for me. I wish you all the very best.
Completely satisfied.
Very good service.
You do everything well. Nothing could be done better.
Polite, courteous, efficient.
We were update and each step well explained.
Good feedback and quick to reply.
Start to end all service is very good.
I am happy with the service that I received from Anis Patel and his colleagues.
Dawn Jones provided excellent service and answered all our needs in a timely manner. Have already recommended you to family, who are currently using you for their house purchase.
Very happy.
Jenna and Olivia were absolutely brilliant, quick prompt replies, sale and purchase of a house within 9 weeks!
Naeema and Harry were extremely helpful and patient throughout the process - any time we had a question they replied very quickly.
Naeema was brilliant considering the time pressures, all documents were completed ASAP. Fantastic service- thank you so much.
I was completely satisfied with the service I received. I would especially like to thank Samantha for her time and determination to get the sale finalised. Thanks.
Great service prompt replies Jenna and Olivia brilliant.
Johnathon Wright was extremely good!
Very happy with the overall service, always pleasant and willing to help Natasha Bamford especially always happy to listen and explain things.
Love the fact that I had number that went straight to Ben and he always answered.
Was very pleased on how well it went from the start to finish,
Ben Wilde kept me updated all the way which made it all flow very easy. Cheers again Ben.
Very efficient service.
Everything was ok.
Just a big Thank you for everything.
Incredible service. I was chased more than doing the chasing and everything was done with professionalism and efficiency.
We have been using Birchall Blackburn Law for a number of years on our commercial property purchases and leases. The service the Churchtown office provides is of a very high standard and cost effective. We look forward to working with Birchall Blackburn law again. Merriel Johnson, The Johnson SSAS.
Quick responses, updates, good price.
Great service and would recommend to anyone.
Thanks so much Birchall, without the work you put in at the end I doubt I would have my house today.
Bradley was fantastic at dealing with everything we needed and answered all our questions.
Team worked excellent.
Team was well coordinated and willing to help.
I’d just like to thank Vicki Rutherford, particularly, very clear, concise and prompt.
Lisa Royle was very down-to-earth and easy to get hold of. She always returned our calls promptly, and both she and her assistant, Jennie, actioned everything promptly. Very efficient and professional service. She acted for us on both the sale of our old house and the purchase of our new property.
Prompt efficient & completed quick. Sending info by e-mail saved a lot of time. Very satisfied.
I wished all our purchases had gone this way. Would definitely deal with you again as we have in the past.
Anna-Marie was always friendly whilst remaining professional.
Most impressed with service.
Thank you for acting for me.
Responsive and friendly.
Amanda Martland (superbly assisted by Jack Johnson) were an absolute pleasure to deal with. Throughout the recent conveyance they carried out for us, we can't recall one instance when the phone wasn't answered and very quickly. Every query that we brought up was answered promptly in a very clear and concise manner and the whole process of selling our property felt simple; this was obviously due to Amanda and Jack's skill and great effort in the background. I would recommend Birchall Blackburn Law without hesitation and, when I come to sell another property, within the next year, I'll be contacting Amanda with my instructions.
All round great service, friendly and I would definitely use again!
Thanks so much for all your help everyone has been fantastic.
There was nothing that I disliked it was a good smooth exchange.
I would recommend highly my solicitor Hannah Folds for her expertise in the handling of my purchase.
Lisa Royle is excellent and she and her team are very approachable.
Lisa Royle and Birchall Blackburn have dealt with a number of purchases and sales for me and my family. I always recommend Lisa to my clients with regard to conveyancing matters.
Sarah McIntyre is wonderful and kind.
Sarah made a difficult time and process for us very easy and was extremely helpful and sympathetic.
Birchall Blackburn have been my solicitor for a very long time - possibly over 30 years. Very professional and helpful staff - especially Ian.
Very satisfied with service provided.
Been with BB a long time. Very professional.
Sarah was lovely.
I have had cause to utilise the services of a solicitor for 3 house sales/purchases over the last 23 years. This however was my first time needing a solicitor for the sale of a business. I did and still do not hold any of the previous solicitors in high esteem as I felt they were overly expensive, difficult to track down, vague in their responses and failed miserably to understand the concept of urgency!
Knowing that I required the expertise of a Commercial solicitor left me expectantly waiting for a similar, if not worse, experience than those I had already endured. To my considerable amazement I have had my negative opinions thoroughly quashed. Tony Coates and the magnificent team at Birchall Blackburn Law have been outstanding from day 1 of, what has turned out to be, a very complex sales process.
Communication has been prompt, specific and clear to understand. Tony has provided guidance when necessary, even when that guidance has not been what I have wanted to hear and the level of professionalism that has been displayed in each and every interaction has been consistently first rate. Tony has demonstrated his ability to quickly adapt to hurdles , both expected and unexpected, and he has always kept me informed and discussed with me the various options I have available.
I cannot thank Tony and his team enough for all the work they have put in for me – you have all been genuinely fantastic.
I have worked with solicitors for many years I am 56 years old and I have found very few very helpful conscientious solicitors that have given me open honest and Wise advice and without charging a fortune for this information. Whenever I have asked for quotes I have found Birchall Blackburn very competitive and very competent. I have dealt specifically with Tony coates and his team on commercial and personal transactions. I've been very impressed with how often they have saved me money by offering sound Advice and Solutions that were unknown to me which really helped to make matters fast and smooth without serious costs.
And the thing I like most about them is the personal touch that they have and the communication which has been second to none everything has been dealt with fast and efficiently with full transparency help and explanations to understand the full legal implications with every part of the work carried out..
I've started to use Tony Coates and his team at Birchall Blackburn for all my legal solicitor work within my business where I own several commercial warehouses and also in selling personal property where they have dealt with many sales and purchases.
I would be the first to give them a five star rating. From the moment I had the first telephone call with Tony I have not looked back, always been very impressed had times where they've been able save me thousands of pounds with Solutions and great negotiation when we have often worked with terrible solicitors that were trying to make every penny from every problem. Tony almost had a skill to turn them around and bring and keep things Brief and to the point.
First class service thank you Birchall Blackburn I am a very happy customer.
I am writing to express our sincere thanks in dealing with both our wills and power of attorney. Both of us were still dealing with the recent diagnosis which we found quite distressing at the time.
You made us both feel at ease with your professional manner and gave us the information we needed to take a long look at putting our affairs in place for the future.
We both appreciate the time you gave us and guiding us through the process.
Once again, many thanks.
Superb, efficient, friendly.
The service I received was excellent. Thank you.
Kept in touch all the time and very polite when they rang me, excellent. I would recommend this service to any one , they have kept me informed through out the buying of my property, would use again.
Excellent service.
Lucy was pleasant, informative, patient and professional throughout.
Excellent treatment throughout. Have dealt with them before, but also recommended by a friend.
Excellent service. Very satisfied with the service. Communication was excellent.
The service was good and very prompt.
Ben Wilde is very efficient, who explained
the process to us thoroughly.
Very pleased with the service. Would really like to thank Sophie Broadhurst for all her hard work.
Sophie was very good and she replied and helped me all the way through.
We are so grateful to Sharon Parker and her team. Everyone has been fantastic throughout the process. Can’t praise them enough.
Matthew Wignall - Very professional.
I liked that nothing was too much trouble.
Friendly, polite and efficient service. Kept up to date with progress.
Dawn and Jessica very helpful throughout. No complaints. Made relevant transactions easy with minimal wet documents required saving time and money.
Hassle free did a brilliant job thank you.
Very efficient.
Professional. Home visit made it easier for my 87 year old dad.
All was good, thank you.
Lucy is a credit to your practice.
Leyland Lancs
Excellent service. I have been coming to Birchall Blackburn Law for some years. I could not get better service.
Excellent advice.
Amy is very good.
Saadia was excellent throughout.
I would like to say how great both Dawn Jones and Jessica Gallery were throughout this process. They have been helpful, professional, prompt and informative.
Birchall Blackburn originally acted for a seller I was buying a property from, I was so impressed with their service for the other side I decided to use them on my next development and I have not been disappointed. Over the last 18 months I have received excellent service as well as quick responses and helpful staff. I have been thoroughly impressed by their service and look forward to using them again in the near future.
Good to see a friendly face. Helpful staff.
Excellent service.
Thank you very much. Everything was excellent, thank you.
Exceptional solicitor. Perfect service and attitude in every way.
Lucy informed us very well. Everything was done very well. Don't know how you can improve on what you do.
Most helpful.
Good prompt service and reply to emails.
I would like to thank Ryk Williams and his team for all their help and support during my property purchase.
I liked the fact you just got on with it and made my life easy. I work full time and it was the first property I have bought.
Rose Metcalfe was EXCELLENT! Questions were ALWAYS immediately answered. She was a pleasure to work with.
Beth Lawton stepped in when Rose was at the Preston office for training. She was good, also.
Great, efficient and transparent service from start to finish.
The service was very good.
Second time I had used you. Both times excellent.
Friendly.
Jessica always responded promptly to queries.
Great service. Highly recommended.
Thank you so much.
My ratings are based upon my dealings with Sherilyn who has been truly excellent throughout the purchase. Full credit goes to her.
Particularly liked the friendly approach when speaking on the telephone.
The service was so straight forward & no hassle.
All good.
Excellent service.
The customer service was excellent. The 3 members of staff I dealt with were knowledgeable, well informed, could explain detail so customer understood easily and were very effective and efficient in their work. Everything flowed smoothly and all paperwork dealt with immediately.
It was painless and stress-free.
A good experience all round.
All very clear.
The team were very professional and easily reachable.
Only to say that Lisa Royle and her colleagues made the process really easy and understandable for us at all stages. We are very pleased at how they conducted our conveyancing.
Very efficient service, thank you.
Lisa and the team were efficient from start to finish. We have no complaints about the service we received. Any questions we had were responded to within 24 hours.
Excellent service, you kept me well updated through email and telephone. Well recommended.
I liked how easy it was to speak to someone.
So happy with the service.
Always super quick to respond to emails.
Your staff were great and friendly. Rebecca and Emma were friendly and kept me up to date and answered my questions.
Really pleased with the service received.
I was kept up to date and well informed on matters.
Nothing could be better! Anna Marie listened to our questions and concerns and gave clear and precise advice. It was the best experience/service we could have wanted. Outstanding service from start to finish! Thank you.
The staff I dealt with were simply excellent. I have nothing but praise for Mark, Samantha and Nabila. They pulled off a miracle with our house move. Big thanks to them and the team for all their HARD work.
Brilliant service! Really happy.
Lisa was excellent - clear, helpful, patient, willing, flexible, solutions focused, in complex circumstances! Thanks!
Julie Bird and her assistant Jess were efficient and very helpful particularly as this was my first experience in purchasing a house.
Just wanted to say a massive thank you from both myself and my wife for all the work you have put into making our move as easy as possible. Everyone who we have had contact with acted impeccable and professional. We will certainly recommend you to others. And if we ever do move again you will be acting on our behalf. Again thank you.
It was a very good service.
So professional. Everyone in the team were excellent. The purchase went very smoothly.
I was extremely grateful for your patience in the paperwork I had to submit. I was at first worried but all was absolutely fine. I will use your firm again for future legal work. Thank you.
“Louise Allcock was all over it from start to finish, I don’t think I had to chase her once. Excellent service and will be recommending you.
Very professional service. Excellent advice from Sherilyn throughout the move. Thank you.
Very prompt and polite service.
Royna Hughes is very good.
Very happy with the service we received from Jade Foster. We fully plan to use the firm again (subject to acceptable fees and costs etc).
Sarah was of great assistance, from start to finish. All aspects of the service were handled promptly and professionally.
I have used BBL previously & was also happy with the service.
Jessica was very patient in answering my queries.
Very good turnaround circa 4 weeks from initial instructions.
I couldn't have asked for better service.
I could never have had a more caring and professional service as I received from Susan Liver at Birchall Blackburn Law. She will never ever give in, fights wholeheartedly to get the best results. A true professional person who became my friend.
All was very good!
We are pleased and very happy!
Excellent service, quick replies to all of my (many) queries, very efficient and helpful for me as a first time buyer. Thank you!
My dealings with both Leah and Jade were fantastic. Communication could not have been more efficient.
Thank you Ben Wilde for making the process as easy for us as possible and for being efficient and understanding throughout.
Tony Coates was very professional and kept my sale on track to its completion. I would have no hesitation in working with Tony and Birchall Blackburn in the future.
Jennifer Gadsdon and her team carried out the legal work to extend the lease on our flat. I was very happy with the work and would recommend and use Jennifer's services again.
I just wanted to highlight how pleased I am with the work that Lyn Cornish undertook on the sale of my property.
Lyn and her team kept me informed of the progress all the way through and worked so hard. I really do appreciate it.
Thank you so much for all your help. Really impressed with the efficient responses and updates, especially as a first time buyer.
Smooth transaction.
Excellent service from both Karen Williams and Ben Sunderland in Manchester. Will highly recommend.
Pleasure dealing with Jade Foster as I have been using her for many years and she is always extremely professional, diligent and responsive.
Very quick & efficient!
The whole process was very easy.
Please convey our thanks to Jack Johnson, who was the person I spoke to regularly, for all his friendly help.
We appreciated that if it was a quick question from our end, whoever we spoke to in the team was able to advise us.
Just a big thank you to Sophie Broadhurst for her help, patience and perseverance.
Friendly, Fast and Efficient.
The service are absolutely brilliant.
The communication is key on every deal and BB Law were absolutely perfect at it.
Will recommend your services to all family and friends keep up the good work.
Excellent service throughout the conveyancing process. Staff were very professional, courteous and friendly.
Jodie Belcher was excellent answered all my questions very quickly. I am a mortgage broker and have had such a positive experience I will refer more clients to you.
Helpful, efficient and professional
I was initially a little unsure as to how smoothly everything would run because all the concerned parties were geographically distant but the whole process from start to finish was smooth, communication was never an problem and the experience was excellent, professional and approachable.
Personal and professional.
“Samantha Varley was exceptional in her dealings with a complex situation of house sale and dividing assets according to Court Consent Order. Brilliant.
Able to call a direct line to speak to whom I needed to.
Fantastic team who managed my sale and purchase. Special mention to Jack Amanda, Bradley and Natalie.
Excellent, professional and fast service.
Recommended to everyone that need a good solicitor.
Jessica gallery offered me an excellent service during the last month!
Amanda and Jack were both excellent.
I can’t fault the service, this is the second time I’ve used the firm and have had the same two people dealing. They have been fabulous.
I want to point out that Mellisa Garswood was brilliant! So friendly, reassuring and so helpful. Thank you Mellisa - you were so responsive and extremely helpful.
You kept me up to date with what was going on.
A good service all round.
Excellent service, Carly was 2nd to non.
I liked prompt feedback when requested.
I got very good help and advice as needed.
Friendly and helpful staff who understood our circumstances.
Was really happy with the service I received from Amanda and Jack and would recommend the company.
The speed of email replies was excellent.
It was a difficult transaction well handled.
Perfect service. Highly recommended. Second time using it and full satisfied.
Was very happy with your service.
Helpful and available at all times.
I would like to thank you and your team, Susan, for all your effort and hard work resulting in a fantastic settlement for me. It has been a pleasure to have met you. You were very professional but also very supportive and easy to talk to. Thank you.
Looked on the internet for law firms and found Birchall Blackburn. One phone call and the rest is history. In my dealings with Lisa, everything was perfect. What could be a harrowing experience was so relaxing. Don’t change anything.
Just a short note to express our sincere thanks and appreciation for your guidance, help and support in bringing our case to a satisfactory conclusion. Please pass on our thanks to other members of your team. Thanks again for everything.
Rosemary Johns was friendly, courteous and prompt at replying to email, even on weekends. She is a credit to your company.
Everything you do is spot on.
Very pleasant staff. I didn’t feel rushed in reception or with legal advice. I was very pleased in every way, but I can’t thank Rosemary enough. Big thanks to her.
Very happy.
We’ve always been more than happy with the service you offer. Thank you.
Your service was very professional, friendly and efficient. All our questions were answered in a way that we could understand and that reassured us about our decisions. Thank you for your patience. Michelle Fairhurst was exceptionally helpful.
Michelle Fairhurst explained everything clearly and simply so we could understand. Everyone was friendly and very helpful.
Great friendly service.
Helpful and friendly people to deal with. Keep up the good work.
I just wanted to write a short message to pass on the sincere thanks of my family and I for the help you provided to us following the death of our Dad……..you are a credit to your profession.
Thank you so much for all your hard work and effort at this difficult time. You have made it much easier.
Kristina Smith was very pleasant.
I felt I was in safe hands. Excellent staff.
Excellent service.
Very friendly and professional throughout.
Very helpful and considerate.
Ian Ranson has been professional, courteous, polite and skilful. He is an asset to your company.
We have found Ian extremely helpful, diligent and his attention to detail is second to none. He is a real asset to your firm and we have been very pleased with the work he has done for us and the advice he has given. Thank you.
I would just like to express my sincere thanks and appreciation for all the work which went into the sorting out and finalising of my brothers estate. A heavy load was lifted from my shoulders and left in good hands.
Ian Ranson was good and very friendly. I would recommend him. I was very satisfied with everything.
Very happy as making a will can be very upsetting for some! A very lovely young lady, has a very good future ahead. Many thanks.
On both visits I arrived early and was seen straightaway.
All members of staff extremely nice. We are happy and totally satisfied with the service.
Leanne very quickly grasped complex issues. Very happy with service.
Excellent, efficient and proficient. Thank you. Leanne took time to explain everything to my understanding and was very patient no matter how many questions I asked.
Professionalism offered by all staff encountered was exceptional. We were received and treated very well.
Everything was explained very well. We couldn’t have been treated better by you.
I found Michelle Fairhurst pleasant and helpful at all times.
Very clear and precise.
I was very pleased with the services I received from your company.
Exemplary service. Keep doing what you’re doing.
Leanne was always helpful, answered our questions and explained everything in a way we could understand. She was great.
Excellent service.
Good professional service.
Very satisfied overall! The service was excellent.
Very clear and precise.
Fourth time I have had dealings and fully satisfied every time. Cannot find any faults. Service excellent.
Excellent service.
I am absolutely delighted with Janet’s kindness and commitment. Thank you Janet.
You kept us informed at all times and did so very courteously.
Always on hand to help.
Outstanding Service. Thank you.
Very efficient and quick to respond to all queries.
This was the 2nd time I have used BB, so happy, thanks.
Very fast efficient service, would use again!
Friendly but professional - very customer focussed.
Just to say a big thank you to all who were involved.
I liked the level of communication and updates.
Good service keep it up. Thank you.
Absolutely fantastic at keeping in touch and the pace that Michelle and Colette moved our New Forest purchase was incredible!!!
Very very grateful for such a fantastic service with all previous conveyancing and the spectacular job Michelle and Colette did in getting through our purchase in the New Forest in under 6 weeks. Absolutely superb service we could not have asked for anything more thank you so much!
I was able to call in to the office and always got support and answers from one of the team.
Very efficient. No problems. Process of mortgaging made easy.
Hayley Aspinall dealt with the purchase of my new house and Amanda Hartland dealt with the sale of my old house. The level of service received from both was excellent and I wouldn’t hesitate to recommend their services. Apart from the sale and purchase going smoothly they kept me updated on everything that was happening. If I was unsure about anything I could always contact them by phone and they answered my queries promptly.
I would just like to say my main point of contact was Sherilyn Jones and she done an amazing job. She was very professional, easy to work with and I feel handled the case very efficiently. I would definitely recommend BB Law and will be using them in the future.
I found the service exceptional.
Amanda and Jack were extremely helpful and always contactable.
Just a brilliant service throughout! Thank you.
Davina was outstanding.
So easy to contact & kept fully informed of all actions.
Great service.
I particularly liked your efficiency, helpfulness and attention to detail.
I would like to thank you for your help. I would highly recommend your company to friends and contacts, as the service I received was prompt, efficient, courteous and very helpful. Everything was handled with consideration, discretion and attention to detail. I would especially like to thank Hannah Hughes for all her work. With many thanks for making a potentially difficult transaction an easy one to manage. Kind regards.
Incredible service from Michelle/Colette and BB Law, made my girlfriends Birthday extremely special by working hard to make it work. Amazing work by the team. Thankyou.
Luisa was fantastic throughout, very professional and supportive, took time to explain things I was unsure about and replied to emails quickly. I cannot thank her enough for supporting me through what other wise would have been a daunting process.
Jessica was always on hand to deal with any queries even when she was off sick!
The person I dealt with called Naeema was very professional and easy to speak to.
I liked been able to track my account.
I liked how efficient the whole process was.
We found the service that Jade Foster provided to be very professional. She helped to make the process of buying our new home smooth and stress free. We would definitely work with her again.
Very efficient and good value service. Prompt action and always kept informed when necessary.
I liked the fact that there was two people that I could get advice from. Both Jenna Hogan and Olivia Franklin were excellent in the way they dealt with the sale of my property and with the unfortunate events that I incurred with the buyers of my property. They were both very efficient, knowledgeable and I cannot thank them enough for their patience and professional support in regard to the sale.
Very helpful and friendly.
Very good keeping me up to date with everything that was going on!
Karen was fantastic and very good about responding to my questions quickly!
Could not fault the service I received from Birchall Blackburn Law.
I was very impressed with the overall service, speedy response to any emails or queries I raised. Overall was dealt with in a timely and very efficient manner I would recommend and definitely use their services again.
Very easy to speak to. Always very pleasant.
I couldn't of been happier with everything you do a very big thank you.
Emma and Becky were both excellent. They were polite, professional and proficient.
Service was professional and efficient.
Very efficient process. Excellent communication.
Amanda and Jack were both extremely helpful and reassuring during what to us was quite a stressful time.
Very quick response and explained everything.
New process to me and the staff explained everything very well to me. I may have asked the same question more than once on occasion but that was due to my misunderstanding rather than their inability to explain.
I thought Mark Ainsworth at Preston was amazing - he was really polite, professional and answered every email/call promptly and reassured me through the whole process.
Between Jenna and Olivia the transaction went relatively smoothly.Thank you very much to you both.
Really liked how prompt your emails were.
Claire did an amazing job.
I am very happy with the service I received.
Easy to deal with the company.
I was extremely satisfied with all the advice I have received and was very impressed by the speedy reply to my emails. Jessica Sidebotham who has handled my sale has been fantastic.
Very prompt on emails. Jade foster and Leah Howell have been great through out thanks to them.
Liked the good customer service of Lisa and Chris. Well done guys.
Very approachable, did all that was asked. I would recommend this service.
Commercial Property
As you know, you were the counterpart in my first deal in the UK and once I saw how you work, I knew you had to be on our side for future lease contracts.
We think of you as part of our team as you give us the confidence that all the issues and details are being checked properly. This is really important for a foreign company like us that does not know the details of the UK laws.
This is one of the fastest conveyance service I have seen in a while. Well done team Birchall.
Wills
We were really satisfied with Lucy. She was kind, caring and very patient. A big thank-you to her.
I am absolutely delighted with Janet’s kindness and commitment. Thank you Janet.
Excellent service.
Wills & Lasting Power of Attorney
Lucy Fowler was clear, accurate, knowledgeable and very professional.
Leanne was always helpful, answered our questions and explained everything in a way we could understand. She was great.
Excellent service. My thanks to all concerned.
Courteous, friendly and professional. Excellent service.”.
I am grateful for the excellent service I have received. Everything was explained in great detail. Thank you.
On behalf of myself as executor and on behalf of the family, can I express my thanks to you for your work and commitment in finalising the estate. You have worked with the banks and sorted everything – please accept our thanks for concluding the business in such a short time. Hopefully we shall meet again.
I would like to thank you and your colleagues for the prompt and business-like way in which you dealt with this matter. I should not hesitate to recommend your firm to others in the future.
Very friendly and professional throughout.
Very helpful and considerate.
Wills
Everything was informal and explained in simple terms.
Will & Lasting Power of Attorney
Direct telephone number to the solicitor is excellent.
Most professional! Reception was first class!
Very happy with service. Fast communication, good availability of appointments.
Professional service
Everyone was very helpful and efficient. We couldn't have asked for more!
Very prompt service
Jack Johnson and Amanda Martland have been fabulous. I will definitely use again.
Fantastic service very approachable and helpful
LPA
We were treated courteously at all times. Thank you
Very professional and obliging.
Everything was explained very well. We couldn’t have been treated better by you.