"I was recommended to your company by the Halifax in Epsom, Surrey and felt that the level of service was excellent (plus, plus, plus) and the two /three people who dealt with my correspondence were professional, efficient, and I really felt in safe hands - they all deserve a pat on the back. Julie, Jennie, and Charlotte were excellent. Any business is about people, and although I have never met these people, they were a credit to your firm."