I am very pleased with the way Susan Liver dealt with my clinical negligence claims against the NHS Foundation Trust. She handled the claim in a sensitive manner. I felt I understood everything that went into the case. I found Susan to be approachable, understanding and trustworthy. The monetary compensation I received is life-changing. I feel Susan does a good job and is very understanding of a client’s needs. The team at Birchall Blackburn are just brilliant.