Being keep fully informed - we more or less had daily contact and bearing in mind that we are based in the South of England and you were in Morecambe this was of particulate importance to us. Hayley has been superb throughout We found her very thorough, prompt with her replies and clearly looked after our interests throughout. We particularly liked her very early morning emails ( around 7am !) We would also like to give Vicki whom we met when we first called in and spoke to her yesterday following completion. The Team Spirit clearly shines out her.