Robert Jones has worked tirelessly on our behalf over the last three years and it is as a direct result of his meticulous attention to detail that our case was settled, in our favour. We have been kept updated and informed at all stages and Robert has given us plenty of time and support to assimilate the technical details of our case. I cannot recommend this firm highly enough, as all staff we have had dealings with have been of the same calibre. Robert has been able to balance a sympathetic approach with a thorough investigation and has left no stone unturned in seeking to build our case. What could have been a very distressing process has in fact been useful on many levels, again this is directly attributable to the approach and skill of Robert Jones.