Responsibilities and Duties
- Effectively manage and answer routine client enquiries in person and by telephone and email
- Manage the collation of matter start and matter completion data
- Co-ordinate the key dates reminder system
- Prepare correspondence and documents through audio typing and digital dictation
- General administration duties including the opening, closing, storage and retrieval of client files in accordance with company procedures
- Make appointments, arrange meetings and maintain an up to date diary for fee earners within the department
- Assisting fee earners to process legal work
Knowledge & Experience
- Previous legal administration assistant experience in a Private Client department
- Excellent communication skills and telephone manner
- A client-focused approach to service delivery
- Experience in using case management software and Microsoft office tools
- Self-motivated and able to work under pressure to strict deadlines/timescales
- An attention to detail
- Highly organised
- Full driving licence and access to a vehicle is required as the role requires regular travel to client’s properties, care homes and other locations around the North West.
In return, we can offer you a competitive salary and benefits package.
Hours: 37.5 hours per week (full time)
Salary: Competitive
Closing Date: 30 September 2026
Applications to: Please apply for this role by sending your CV and covering letter to careers@birchallblackburn.co.uk quoting job reference 9LEY
Please note, this vacancy may be closed at any time if sufficient applications have been received.
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