I’d very much like to thank you for the invaluable help and support you have given me throughout this lengthy matter. It has been a challenging time for me at best, distressing and very sad at worst. Your approach has provided me with much more than a professional service: your calmness and empathy has eased my anxiety; your sound judgement has eased my worry; your positivity gave me hope; your accessibility gave me assurance and confidence, and your expertise has achieved a successful outcome.